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Control of medical waste As a producer of medical waste from our clinical services. We have to abide by a duty of care for collection, destruction or incineration of our waste or sharps. You may notice throughout our buildings that we use the PHS group for most things, our hand dryers, soap dispensers as well as sanitary towel waste services are maintained, serviced or removed with our agreement with the PHS group. What are Statutory Duty of Care Regulations? The Environmental Protection Act 1990 places a duty of care on businesses that deal with controlled waste – such as clinical waste. These regulations aim to guide the safe management of waste to protect the environment and human health. They apply to anyone who imports, produces, keeps, or disposes of controlled waste, including clinical waste. Waste managers have a duty of care to ensure the waste they deal with doesn’t harm anyone or anything and is disposed of properly. It’s a legal requirement and the Waste Duty of Care Code of Practice provides guidelines of what to do to meet your legal duty of care obligations. Businesses have a duty of care when dealing with controlled clinical waste What is meant by the safe management of clinical waste? Healthcare waste managers must follow the government legislation mentioned above and the Healthcare Technical Memorandum (HTM) 07-01 to ensure clinical waste is dealt with safely. As a medical provider we must correctly segregate and classify different types of healthcare waste to ensure it goes to the right place for storage and treatment. You should also also assess the results of the waste audit at regular intervals. Clinical waste must be inspected at the waste facility to ensure the contents of the container match what was expected. Each type of clinical waste is coded to detail the type of waste and appropriate waste management method. In England, some waste is known as offensive hygiene waste and is sorted into yellow bags with a black stripe. You need to provide justification if this waste will be used at an alternative treatment plant. For infectious healthcare waste, chemical or heat-based disinfection can be used as an alternative to incineration. However, this waste should not contain any chemicals, medicines, or anatomical waste. Healthcare waste managers must follow government legislation and the Healthcare Technical Memorandum (HTM) 07-01 What are clinical waste guidelines to store, segregate, and handle clinical waste? There are measures in place for the storage, segregation, and handling of healthcare and clinical waste. Firstly, we can’t store individual containers of waste cannot loose. Bagged waste must be stored in fully enclosed and leak-proof containers such as carts. Rigid waste containers should be in good condition, sealed and handled in an upright position. Clinical waste should be located away from sensitive perimeters and watercourses for public safety. It must be placed in a security-protected area. Anatomical waste must be stored in refrigerated units unless they will be onsite for under 24 hours. Offensive waste must be stored in a secure building in secure bulk containers. Clinical waste facilities should be operated in a way that minimises any waste handling. Overloading or puncturing waste should be avoided, and they should be stored according to the waste type and destination. It’s important that these clinical waste regulations are followed at all times, to protect the environment and human health. Medical waste within Taylor organisation ltd and FOOT CARE premises is controlled under a duty of care co-signed between the company and PHS group. Copies our our duty of care documentation are available on request by authorised parties. Contact: compliance@taylororganisation.org

GDPR You're data is in safe hands with us. We safeguard your data across a number of platforms. You're information is secure across our network of computer systems with Microsoft Intune Policies, Cliniko, Active Directory, Microsoft Defender & Bitlocker. Introduction The EU General Data Protection Regulation (“GDPR”) came into force on 25 May 2018. The new Regulation aims to standardise data protection laws and processing across the EU, giving people greater rights to access and control their personal information. Our Commitment Taylor organisation Ltd, T/AS FOOT CARE, are committed to ensuring protection of all personal information that we hold, and to provide and to protect all such data. We recognise our obligations in updating and expanding this program to meet the requirements of GDPR. Taylor organisation Ltd, T/AS FOOT CARE, Partners & affiliates are dedicated to safeguarding the personal information under our control and in maintaining a system that meets our obligations under the regulations. Our practice is summarised below. Security Practitioners trust Cliniko with the safe-keeping of millions of confidential client records every day. Security isn’t just fine-print for us: it’s a central feature and shapes every decision we make. Ultra-secure facilities Cliniko is hosted in state-of-the-art datacenter facilities. Physical access is controlled at the perimeter and building entry points by professional security staff using video surveillance, intrusion detection systems, and other electronic means. High availability We use datacentre facilities that are built in clusters. In case of failure, automated processes move customer data traffic away from the affected area and into other sites that are functioning properly. It all occurs behind the scenes, and you won’t even notice when it’s happening. Encryption Whenever your data is sent between us & Cliniko, it’s encrypted using HTTPS (end-to-end encryption). We use a 2048-bit SSL certification for encryption in transit. All data is also encrypted at rest and backed up daily, using the industry-standard AES-256 encryption algorithm. Here’s what it means: all data shared between you and Cliniko is transmitted and stored securely. No one can read the information except for you and us. Plus, Cliniko refresh your backup every day to make sure it stays current. In addition to Cliniko; your data may be stored with Microsoft, Microsoft Azure or our web hosting partner such as goDaddy. Accreditations and Certifications We choose our partners carefully. Cliniko hosting partner, Amazon Web Services (AWS), has achieved the following accreditations and certifications: · PCI DSS Level 1 (Payment Card Industry Data Security Standard) · ISO 27001 (Information Security Management System) 24/7/365 Monitoring Cliniko is monitored 24 hours a day, 7 days a week, 365 days a year. If something goes wrong, we’ll be the first to know about it, and our team will jump into action straight away—no matter when it happens! Backups Cliniko data is backed up daily. Backups are redundantly stored in multiple physical locations. Data is also constantly streamed to replica databases for up to the second redundancy. In other words, we’ve got backups for your backups and a contingency in place to handle any potential interruptions to the storage process. Don’t forget that you can also export your data at any time and create your own backups too. Taylor organisation Ltd, T/AS FOOT CARE, already have a consistent level of data protection and security across our organisation, but we have introduced new measures to ensure additional compliancy. · Policies and Procedures — we have checked data protection policies and procedures to meet the requirements and standards of the GDPR and any relevant data protection laws, including: o Data Protection - our main policy and procedure document for data protection has been revised to meet the standards and requirements of the GDPR. Accountability and governance measures are in place to ensure that we understand and adequately disseminate and evidence our obligations and responsibilities; with a dedicated focus on privacy and the rights of individuals. o Data Retention and Erasure - we have updated our retention policy and schedule to ensure that we meet the "data minimisation" and "storage limitation" principles and that personal information is stored, archived and destroyed in accordance with our obligations. We have procedures in place to meet the new "Right to Erasure" obligation. o Data Breaches - our procedures ensure that we have safeguards in place to identify, assess, investigate and report any personal data breach as early as possible. Our procedures have been explained all employees. o International Data Transfers and Third-Party Disclosures - where Taylor organisation ltd T/AS Foot care stores or transfers personal information outside the EU, we have robust procedures in place to secure the integrity of the data. Our procedures include a continual review of the countries with sufficient adequacy decisions, as well as binding rules, or standard data protection clauses for those countries without. · Privacy Notice/Policy - we have revised our Privacy Notice(s) to comply with the GDPR, ensuring that all individuals whose personal information we process have been informed of why we need it, how it is used, what their rights are, who the information is disclosed to and what safeguarding measures are in place to protect their information. · Obtaining Consent - we have revised our consent mechanisms for obtaining personal data, ensuring that individuals understand what they are providing, why and how we use it and giving clear, defined ways to consent to us processing their information · Direct Marketing - we have revised the wording and processes for direct marketing, including clear opt-in mechanisms for marketing subscriptions; a clear notice and method for opting out and providing unsubscribe features on all subsequent marketing materials. · Data Protection Impact Assessments (DPIA) - where we process personal information that is considered high risk, we have developed stringent procedures for carrying out impact assessments that comply fully with the GDPR's Article 35 requirements. We have implemented documentation processes that record each assessment, allow us to rate the risk posed by the processing activity and implement mitigating measures to reduce the risk posed to the data subject(s). · Processor Agreements - where we use any third-party to process personal information on our behalf (ie Payroll, Recruitment, Hosting, etc), we have drafted compliant Processor Agreements and due diligence procedures for ensuring that they meet and understand their/our GDPR obligations. Data Subject Rights We provide easy-to-access information via [our website, in the office, during induction, etc] of an individual’s right to access any personal information that Taylor organisation Ltd, T/AS FOOT CARE, Partners & affiliates processes about them and to request information about: · what personal data we hold about them · the purposes of the processing · the categories of personal data concerned · the recipients to whom the personal data has/will be disclosed · how long we intend to store your personal data for · if we did not collect the data directly from them, information about the source · the right to have incomplete or inaccurate data about them corrected or completed and the process for requesting this · the right to request erasure of personal data (where applicable) or to restrict processing in accordance with data protection laws, as well as to object to any direct marketing from us and to be informed about any automated decision-making that we use · the right to lodge a complaint or seek judicial remedy and who to contact in such instances. Information Security and Technical and Organisational Measures Taylor organisation Ltd, T/AS FOOT CARE, Partners & affiliates takes the privacy and security of individuals and their personal information very seriously and take every reasonable measure to protect and secure the personal data that we process. We have robust information security policies and procedures in place to protect personal information from unauthorised access, alteration, disclosure or destruction. GDPR Roles and Employees Taylor organisation Ltd, T/AS FOOT CARE, Partners & affiliates have a designated individual as our Data Protection Officer (DPO). Taylor organisation Ltd, T/AS FOOT CARE, Partners & affiliates understands that continuous employee awareness and understanding is vital to the continued compliance of the GDPR. If you have any questions about our GDPR compliance policies, please contact Taylor organisation Ltd via the contact methods below. If you have any questions please contact us at : compliance@taylororganisation.org Microsoft Intune can help you keep your managed devices secure and up to date while helping you to protect your organization's data from compromised devices. Data protection includes controlling what users do with an organization's data on both managed and unmanaged devices. Data protection also extends to blocking access to data from devices that might be compromised. This article highlights many of Intune's built-in capabilities and partner technologies you can integrate with Intune. As you learn more about them, you can bring several together for more comprehensive solutions on your journey towards a zero-trust environment. From the Microsoft Intune admin centre, Intune supports managed devices that run Android, iOS/iPad, Linux, macOS, and Windows 10 and Windows 11. When you use Configuration Manager to manage on-premises devices, you can extend Intune policies to those devices by configuring tenant attach or co-management . Intune can also work with information from devices that you manage with third-party products that provide device compliance and mobile threat protection. Protect devices through policies Deploy Intune's endpoint security, device configuration, and device compliance policies to configure devices to meet your organizations security goals. Policies support one or more profiles, which are the discrete sets of platform-specific rules you deploy to groups of enrolled devices. With endpoint security policies , deploy security focused policies that are designed to help you focus on the security of your devices and mitigate risk. The available tasks can help you identify at-risk devices, to remediate those devices, and restore them to a compliant or more secure state. With device configuration policies , manage profiles that define the settings and features that devices use in your organization. Configure devices for endpoint protection, provision certificates for authentication, set software update behaviors, and more. With device compliance policies , you create profiles for different device platforms that establish device requirements. Requirements can include operating system versions, the use of disk encryption, or being at or under specific threat levels as defined by threat management software. Intune can safeguard devices that aren't compliant with your policies and alert the device user so they can bring the device into compliance. When you add Conditional Access to the mix, configure policies that allow only compliant devices to access your network and organization's resources. Access restrictions can include file shares and company email. Conditional Access policies also work with the device state data reported by third-party device compliance partners you integrate with Intune. Following are a few of the security settings and tasks you can manage through available policies: Device encryption – Manage BitLocker on Windows 10 devices, and FileVault on macOS. Authentication methods – Configure how your devices authenticate to your organization's resources, email, and applications. Use certificates for authentication to applications, your organization's resources, and for signing and encryption of email using S/MIME. You can also set up derived credentials when your environment requires the use of smartcards. Configure settings that help limit risk, like: Require multi-factor-authentication (MFA) to add an extra layer of authentication for users. Set PIN and password requirements that must be met before gaining access to resources. Enable Windows Hello for Business for Windows 10 devices. Virtual private networks (VPNs) – With VPN profiles, assign VPN settings to devices so they can easily connect to your organization's network. Intune supports several VPN connection types and apps that include both built-in capabilities for some platforms and both first and third-party VPN apps for devices. Software updates – Manage how and when devices get software updates. The following are supported: Android firmware updates: Firmware Over-the-Air (FOTA) - Supported by some OEMs, you can use FOTA to remotely update firmware of devices. Zebra LifeGuard Over-the-Air (LG OTA) - Manage firmware updates for supported Zebra devices through the Intune admin centre. iOS - Manage device operating system versions, and when devices check for and install updates. macOS - Manage software updates for macOS devices that enrolled as supervised devices. Windows 10 , you can manage the Windows Update experience for devices. You can configure when devices scan or install updates, hold a set of your managed devices at specific feature versions, and more. Security baselines – Deploy security baselines to establish a core security posture on your Windows 10 devices. Security baselines are preconfigured groups of Windows settings that come recommended by the relevant product teams. You can use baselines as provided or edit instances of them to meet your security goals for targeted groups of devices. Protect data through policies Intune-managed apps and Intune's app protection policies can help stop data leaks and keep your organization's data safe. These protections can apply to devices that are enrolled with Intune and to devices that aren't. Intune-managed apps (or managed apps for short), are apps that have been integrated with the Intune App SDK or wrapped by the Intune App Wrapping Tool . These apps can be managed using Intune app protection policies. To view a list of publicly available managed apps, see Intune protected apps . Users can use managed apps to work with both your organization's data, and their own personal data. However, when app protection policies require the use of a managed app, the managed app is the only app that can be used to access your organization's data. App protection rules don't apply to a user's personal data. App protection policies are rules that ensure an organization's data remains safe or contained in a managed app. The rules identify the managed app that must be used and define what can be done with the data while the app is in use. The following are examples of protections and restrictions you can set with app protection policies and managed apps: Configure app-layer protections, like requiring a PIN to open an app in a work context. Control the sharing of an organization's data between apps on a device, like blocking copy and paste, or screen captures. Prevent the saving of your organization's data to personal storage locations. Use device actions to protect devices and data From the Microsoft Intune admin centre, you can run device actions that help keep a selected device protected. You can run a subset of these actions as bulk device actions to affect multiple devices at the same time. And several remote actions from Intune can also be used with co-managed devices. Device actions aren't policy and take effect a single time when invoked. They apply either immediately if the device is accessible on-line, or when the device next boots up or checks in with Intune. Considered these actions as supplemental to the use of policies that configure and maintain security configurations for a population of devices. Following are examples of actions you can run that help secure devices and data: Devices managed by Intune: BitLocker key rotation (Windows only) Disable Activation Lock (iOS only) Full or Quick scan (Windows 10 only) Remote lock Retire (which removes your organization's data from the device while leaving personal data intact) Update Microsoft Defender Security Intelligence Wipe (factory reset the device, removing all data, apps, and settings) Last reviewed : 18/03/2024

Fungal nail treatment Here we explain about fungal nail treatment, what it is, and what steps you can take to help resolve it Tell me a bit more about fungal nail Fungal nail can be quite common, and many people may develop it within their lifetime. Fungal nail isn't usually serious but can be unpleasant to look at and often difficult to treat. Toenails are usually what is affected most often, but you can develop it in the hands too! Who gets fungal nail infections? Some people are more likely than others to get fungal nail infections, such as: Those suffering with a nail injury, Trauma to the nail, Diabetics, Fungal infections in other parts of the body. The medical name for a fungal nail infection is onychomycosis How do I prevent infection? Keep feet and hands clean and dry, Avoid walking barefoot in communal areas such as gyms or pools, Don't share nail clippers or nail scissors with others, When visiting a salon, choose a salon that uses disposable brushes for nail painting [not those that uses the ones that come with the bottle]. What treatment options are available? A number of options are available to help treat fungal nail conditions, you may have tried some, none or all of them. It may be better to book a consultation with our podiatrists to start a course of treatment for fungal nail. Alternative methods you may have heard of: Antifungal creams or sprays, Oral tablets [although these can have side effects ], Nail softening creams. We recommend the 'lacuna method' What is the lacuna method? The lacuna method involves the drilling of very small micro holes into the nail. What is the idea behind this? The idea is that this aids in the penetration of antifungal solutions, throughout the nail, as opposed to just on the surface. Essentially, clearing up infection sooner! Who benefits from the lacuna method? Those with mild to moderate fungal nail infections. What are the symptoms of fungal nail? Thickened nails, Brittle nails, Discolouration, Debris under the nail. For more information, book a consultation with the podiatrist[s], links below: Book full consultation Book lacuna method Ways to pay for private foot care using the FOOT CARE group Private foot care is much more affordable than you may think! There are multiple ways you can pay for your foot care: Pay in full with pay-as-you-go, use the book treatment page , over the telephone or in one of our clinics. Sign up or enquire for the FOOT CARE Plus Rewards plan to cover the cost of treatment, spread out or as ongoing care for routine treatment. Using your private medical insurance for pay-as-you-go or to cover your FOOT CARE Plus Rewards plan , such as Simplyhealth , Vitality or Health shield . See also: Paying for your treatment Book treatment Practitioner information Private prescription costs Price match guarantee Enquiry form Clinic locations Using private medical insurance to pay for treatment 25/03/24 10:00 :Page inspection | Queries: compliance@Taylororganisation.org

Accessibility statement Believing in accessibility for all Taylor organisation ltd accessibility statement 12873078 This accessibility statement applies to & The goal of this website is to guarantee the accessibility of its content and services for individuals with disabilities who require additional access support. Resources have been dedicated to enhancing the website's user-friendliness and accessibility, driven by the aligned mission that every individual deserves to experience and engage with digital content, equally. Measures to support accessibility This website takes the following measures to ensure accessibility: Includes accessibility as part of our mission statement. Include accessibility throughout our internal policies. Integrate accessibility into our procurement practices.HTML CSS JavaScript. These technologies are relied upon for conformance with the accessibility guidelines used. Conformance status The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. This website aims to conform with WCAG 2.1 level AA. Accessibility Efforts & Disclaimer We remain dedicated to the ongoing enhancement of the accessibility of its website and services. This commitment is rooted in the belief that ensuring a smooth, inclusive, and unrestricted experience for individuals with disabilities is a shared ethical responsibility. We are always striving to enhance the accessibility of all pages and materials on our website, it's possible that some content has not yet been fully aligned with accessibility standards. This could be attributed to the fact that we may not have identified the most suitable fix to improve a user's experience. Reporting Accessibility Problems with this Website We’re always looking to improve the accessibility of our website. If you encounter content that you cannot access, then please contact us on the details below and we will provide you with an accessible alternative. / Any feedback we receive we aim to get back to you within a suitable time. (If a response is requested). Third-party content and functionality We may make use of third-party resources that embed content on our website. Wherever possible we will ensure these are conformant. Technical Information About this Website’s Accessibility Our organisation is committed to making its website accessible to all visitors, in line with regional regulations and we aim for conformance with the WCAG 2.1 (Web Content Accessibility Guidelines 2.1) at level AA. What we’re doing to improve accessibility Our accessibility journey is continuing. We regularly review our website and its content to identify and fix known issues. If you are not happy with how we have responded to the issue you have raised with us about the accessibility of our website, then please contact the Equality Advisory and Support Service (EASS). The Equality and Human Rights Commission (EHRC) is responsible for ensuring websites meet accessibility standards. Contact us Email accessibility@taylororganisation.org First Name Last Name Email Message Send Thanks for submitting!

Direct debit and care plan terms 12873078 Direct Debit Guarantee Your rights Organisations using the Direct Debit Scheme go through a careful vetting process before they are authorised and are closely monitored by the banking industry. The efficiency and security of Direct Debit is monitored and protected by your own bank or building society. The Direct Debit Guarantee applies to all Direct Debits. It protects you in the rare event that there is an error in the payment of your Direct Debit, for instance if a payment is taken on the incorrect date, or the wrong amount is collected. It cannot be used to address contractual disputes between you and the billing organisation. Direct Debit Guarantee : the Guarantee is offered by all banks and building societies that accept instructions to pay Direct Debits If there are any changes to the amount, date, or frequency of your Direct Debit the organisation will notify you (normally 10 working days) in advance of your account being debited or as otherwise agreed. If you request the organisation to collect a payment, confirmation of the amount and date will be given to you at the time of the request. If an error is made in the payment of your Direct Debit, by the organisation or your bank or building society, you are entitled to a full and immediate refund of the amount paid from your bank or building society. If you receive a refund, you are not entitled to, you must pay it back when the organisation asks you to. You can cancel a Direct Debit at any time by simply contacting your bank or building society. Written confirmation may be required. Please also notify us. FOOT CARE Plus Rewards Plan Terms and Conditions What is the FOOT CARE Plus Rewards Plan? The FOOT CARE Plus Rewards Plan is a Direct Debit scheme, which provides a convenient way to spread the cost of paying for your treatment. Additionally, and depending on the plan type you choose, additional items and services can be included in your plan. FOOT CARE Plus Rewards Plan is not a credit agreement, this is a payment plan which allows you to split the cost of your treatments over a period of time, by paying upfront you make savings when comparing to pay as you go. You will be required to pay the first months’ [1] payments upfront for plan A or B or two [2] months’ upfront for our other plan types or flexible payment options when you join FOOT CARE Plus Rewards Plan. Then your bank account will be debited each month following sign up. If you are attending for treatment and choose FOOT CARE Plus Rewards Plan at the till point; one or two payments will be made through the electronic point of sale software, further payments will then be setup by simply filling in a Direct Debit form. If you choose a plan on our website, the initial payment[s] will be shown to you on screen and you will be informed of future Direct Debit collection date[s] on the website. We utilise GoCardless as our provider to collect Direct Debit[s] and you will see GoCardless on your bank statement[s]. How long will my agreement last? Some of our FOOT CARE Plus Rewards Plans do not have a minimum agreement term and can be cancelled at any time, all we ask is that you give us 28 days’ notice of your wish to cancel and we will cancel your plan. We reserve the right to change the terms of your FOOT CARE Plus Rewards Plan agreement giving you 4 weeks’ notice. If you haven’t made enough to cover the cost of treatment[s] under your plan already utilised or provided by a practitioner, an invoice detailing payment will be sent separately. Some of our extended care plans have a 6 or 12 month minimum term, which will be detailed in the option you select and any accompanying details. If you are on a minimum term care plan and wish to cancel, you may give us notice to careplans@taylororganisation.org, you will be required to make a payment proportionate of what you have used to cancel. You have a right to a 14 day cooling off period, you will be required to make payment for any difference in treatment on our pay-as-you-go scheme if you haven’t made enough Direct Debits to cover the cost at the point of cancellation. How much will I pay? All payments you make [including your initial payment[s] and subsequent monthly Direct Debits] are made up of [i] practitioner fees, treatment, and time [ii] a charge for consumables used in clinics. All prices are subject to review, and any changes to your Direct Debit will be detailed, via a letter or electronic mail [e-mail], with at least 4 weeks' notice, prices are reviewed regularly but we will always write to you and give you a minimum of 4 weeks’ notice of any decrease or increase in your plan. What happens if a mistake is made with my payment? If Taylor organisation ltd [the company, trading as FOOT CARE], or your bank or building society make a mistake with your monthly Direct Debit payment, an immediate refund can be requested under the terms of the Direct Debit Guarantee by contacting your bank or building society directly. Please also contact the FOOT CARE Plus Rewards Plan on 0161 637 5115 [calls are charged at local rate], or email careplans@taylororganisation.org. What happens if I miss a payment? If, for any reason, your bank or building society rejects our request for your monthly Direct Debit payment, then we will attempt to collect the payment again as soon as possible or on the next scheduled date. Please be aware we are unable to confirm appointment bookings until enough Direct Debits have been collected. We will contact you to arrange payment of any outstanding monies and can realign your appointment[s] schedule when required. If we cannot collect your payments for 2 consecutive months then we will write to you let you know if/or of any outstanding amounts due. If further requests for payment are not made under the minimum terms of the agreement then we reserve the right to use a third party collection agency. How can I change the FOOT CARE I go to? If you move house just pop into your closest local practice and let them know you have moved to the area. Your FOOT CARE practice will arrange to transfer your FOOT CARE Plus Rewards Plan and patient records. In the majority of cases there will be no requirement for you to sign a new Direct Debit Instruction. What happens if I have a change to my foot care needs? If you need to add additional appointments or amend the type of plan you prefer during the term of your FOOT CARE Plus Rewards Plan membership, we can arrange for this to be amended. You will see a payment adjustment on your next payment date following your plan change or you can choose to pay separately for additional treatment outside of your plan type. How do I tell you about a change to my personal details? Please notify your local FOOT CARE practice [the practice where you regularly attend for foot health appointments], or email:- customerservices@taylororganisation.org or you can write to:- FOOT CARE Plus Rewards Plan, Administration, 69 Merseyway, SK1 1QW. If you wish to change your bank or building society details or Direct Debit payment date, please contact your local practice or you can email:- careplans@taylororganisation.org FOOT CARE Plus Rewards Plan offers Being a member of the FOOT CARE Plus Rewards Plan also gives you access to other great offers. These do not form part of your agreement and we reserve the right to alter or withdraw linked benefits without notice. Consultations We want to make sure your feet are healthy and that you aren’t suffering with any foot health related issues, so we will need you to attend an inclusive consultation at least once every 12 months. Please be aware that if your consultation becomes overdue, you may be contacted from your local FOOT CARE team. Inclusive foot health checks As a FOOT CARE Plus Rewards Plan customer, all aspects of your foot care needs are included under the options in your chosen plan type. You are entitled to checkups in addition to your appointments, advice, triage, consultations, and dressings as deemed appropriate by your practitioner within your monthly Direct Debit. Some appointment types are as standard depending on your chosen plan type. These appointments are subject to availability. There is no cash alternative or refund for items listed above. Some advanced diagnostics are not included. 10%-50% discount on products in our stores To receive 10%-50% off products, you will need to be a member of the FOOT CARE Plus Rewards Plan. The 10%-50% discount will be activated automatically at the point of sale when linked to your correct account information. You must be present yourself and give your patient details each time you shop to receive the 10% discount. The discount will not be awarded retrospectively. 10%-50% offer excludes sale products or items in clearance events, purchases from ‘third party, prescription items, gift vouchers/cards. This offer is open to UK residents. Not available on footcarestockport.co.uk or taylororganisation.org websites. Fair usage limits apply. We reserve the right to cancel or vary this offer at any time. Available in all FOOT CARE stores. No cash alternative available. This offer cannot be used in conjunction with any other discount. Can I return unwanted items? If you need to return unwanted products, the items need to be returned and unused as per store return policies. Please contact the customer services team or the store to arrange this. All customer benefits will only apply to FOOT CARE Plus Rewards Plan customers. Cancellation of your scheme or failure to keep your payments up to date will result in your benefits being cancelled. The benefits of FOOT CARE Plus Rewards Plan are subject to change at any time without notice.

Modern slavery Taylor organisation ltd is committed to the principles of the Modern Slavery Act 2015 and the abolition of modern slavery and human trafficking. As an equal opportunities’ employe r, we're committed to creating and ensuring a non-discriminatory and respectful working environment for our staff. We want all our staff to feel confident that they can expose wrongdoing without any risk to themselves. Our recruitment and people management processes are designed to ensure that all prospective employees are legally entitled to work in the UK and to safeguard employees from any abuse or coercion. We do not enter into business with any organisation, in the UK or abroad, which knowingly supports or is found to be involved in slavery, servitude and forced or compulsory labour. Our supply chain Due to the nature of our business, we assess ourselves to have a low risk of modern slavery in our business and supply chains. Our supply chains are varied and we procure goods and services from a vast range of UK and overseas suppliers. Our policies in relation to the Modern Slavery Act 2015 The following policies are available to all staff through the Taylor organisation ltd intranet, the company intranet is available for all employees to access: • Code of conduct • Ethics policy • Whistleblowing policy • Bullying and harassment policy • Diversity and inclusion policy • Recruitment and selection policy Embedding the principles We will continue to embed the principles through: • providing awareness training to staff on the Modern Slavery Act 2015 and informing them of the appropriate action to take if they suspect a case of slavery or human trafficking • ensuring staff involved in procurement activity are aware of and follow modern slavery procurement guidance on GOV.UK • ensuring that consideration of the modern slavery risks and prevention are added to Taylor organisation ltd.'s policy review process as an employer and procurer of goods and services • ensuring Taylor organisation ltd.'s contract terms and conditions may include references to modern slavery and human trafficking • continuing to take action to embed a zero-tolerance policy towards modern slavery • ensuring that staff involved in buying or procurement and the recruitment and deployment of workers receive training on modern slavery and ethical employment practices For further information or to make an enquiry please contact us at: compliance@taylororganisation.org

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Price match guarantee Price match guarantee We offer a price match guarantee across a number of products and services. What does the price match guarantee apply to? The price match guarantee applies to our practitioner services as well as products in our stores. How do I price match my foot care treatments? Simply let us know the name of your current provider or practice, qualification type or practitioner role; we will check this as soon as possible, match and / or beat it by up to 10%. Which store items are excluded? Excluded items may be items in the sale or where a discount or loyalty discount has been used on an item. A price match cannot include an additional discount code used. How will you beat the price? We offer UP TO 10% on top of the price match on particular items, not all items are included for the 'we will beat it'. We use our network of suppliers to try to find the best possible price and then roll these savings down to you. Excludes direct deliveries, some suppliers may charge postage and packaging, depending on item. How do I use your price matching? Simply find the item that we stock, and then find the item elsewhere, in a store or online, the item must be an identical like for like product, we are unable to offer a price match on payment plans. Any price matching offer can be withdrawn at any time. Price matching must be pre-approved before purchase. Price match enquiry First Name Last Name Email Practitioner or practice informaton: price and service type Send Thank you for your enquiry 22/03/24 11:15 :Page inspection | Queries: compliance@Taylororganisation.org

See also: Paying for your treatment Book treatment Practitioner information Private prescription costs Price match guarantee Enquiry form Clinic locations Paying for your own private foot treatment We explain how to pay for private foot care, you can pay-as-you-go, pay monthly with our FOOT CARE Plus Rewards Plan or utilise medical insurance across our foot care group practitioners. What is pay as you go? Pay as you go is when you pay for your own private healthcare. So, you just pay for what you need, or as part of an ongoing care package after consultation with a practitioner, as and when you need it. It's a pay-as-you-go approach to private foot care. To choose a one off booking, click here or read on for more information on other ways to pay. This page explains how and why you might pay for your own foot health treatment with FOOT CARE, as well as explaining how we work out the costs of treatment. We also share guide prices for some of our most common procedures to give you an idea of what to expect. Why go private for foot care? At FOOT CARE you can be sure of getting the highest quality care, quickly. With increased pressure on waiting lists across the UK, choosing private foot care allows you to get the treatment you need, without the wait. With us, your initial consultation could sometimes be on the same day. You won't wait long between appointments, you won't face delays to treatments you need, and it's rare that we ever need to change or re-schedule appointments. We tailor treatment to each individual on our FOOT CARE Plus Rewards plans , meaning you'll get the right care for your specific condition, as well as the right care for your personal needs and circumstances. How much is private foot care? Pay-as-you-go private foot care costs depend on a variety of factors, including: The clinic you choose to have treatment in, Whether you choose treatment under our pay-as-you-go system or FOOT CARE Plus Rewards plans , The type of foot care treatment you are having, Which practitioner is leading your treatment, Just like every person is different, every treatment plan is different, and so the cost of private foot care will vary from person to person. Still, we know that many people want to get a rough idea of prices before they decide to go private. So, here are guide prices for some of our most commonly performed pay-as-you-go treatments: The cost of a diabetic assessment starts from £42 The cost of cryotherapy for verruca removal starts from £48.75 The cost of lacuna method for fungal nail treatment starts from £45 The cost of toenail removal surgery starts from £299 The cost of bio-mechanical [musculoskeletal] assessment starts from £45.75 The cost of a corn removal starts from £30.25 The cost of a toenail trimming starts from £28.75 The cost of an ingrowing toenail treatment [none-surgery] starts from £34.25 All the above treatments and more can be conveniently covered under our FOOT CARE Plus Rewards plans , so you don't have to worry about having to lay out monies upfront; that you could be putting toward something else. If you don't see the treatment you are looking for, give our reception team a call or use the enquiry page . We will always confirm the cost of treatment and consultation [consultation, where applicable] up front so you are fully aware of what you need to pay and don't discover any surprises along the way. Ways to pay for private foot care using the FOOT CARE group Private foot care is much more affordable than you may think! There are multiple ways you can pay for your foot care: Pay in full with pay-as-you-go, use the book treatment page , over the telephone or in one of our clinics. Sign up or enquire for the FOOT CARE Plus Rewards plan to cover the cost of treatment, spread out or as ongoing care for routine treatment. Using your private medical insurance for pay-as-you-go or to cover your FOOT CARE Plus Rewards plan , such as Simplyhealth , Vitality or Health shield . Spread the cost Protected by the direct debit guarantee. Wider choice, better rates Wider choice of treatments - you can access a fuller range of treatments and choose the perfect option for you. Choosing the direct debit option ensures better rates for private treatment. Terms and conditions Find out the terms and conditions of your plan type here. Using private medical insurance to pay for treatment

Current vacancies Podiatrist job description Foot care are within Stockport. We have a store in Merseyway shopping centre [Stockport town centre] and Bramhall Village square. We are currently recruiting for a number of ideal candidates to fulfil podiatry roles. You'll be able to choose your hours, we currently have 4 clinics across 2 high street stores. New graduates and experienced individuals to apply. You will be supported by a visiting clinical lead manager, as well as supported by other podiatrists, foot health practitioners as well as a receptionist and shop floor team. Full training provided on company ways of working and software. Foot care are looking to recruit to add to our growing team. Pay varied depending on contract and agreement. For more information on what we do visit www.footcarestockport.co.uk Job Types: Employed/ Freelance/ Fee share basis/ Self-employed Job Types: Part-time, Freelance Salary: Negotiable Benefits: Flexitime Store discount Schedule: Days and hours available over 7 days Education: Podiatry degree Licence/certification: HCPC (required) Work authorisation: United Kingdom (required) Ability to Commute: Stockport, Greater Manchester (required) Work Location: In person Reference ID: stokpod250324 Explore roles Podiatrist/ Chiropodist & FHP Terms apply, proof of qualification/ registration. Vacancies throughout Stockport & Bramhall. Apply to bairdk@Taylororganisation.org Physiotherapist Terms apply, proof of qualification/ registration. Vacancies throughout Stockport & Bramhall. Apply to recruitment@Taylororganisation.org Private Doctors Terms apply, proof of qualification/ registration. Vacancies throughout Stockport & Bramhall. Apply to recruitment@Taylororganisation.org Dermatologist Terms apply, proof of qualification/ registration. Vacancies throughout Stockport & Bramhall. Apply to recruitment@Taylororganisation.org Reflexologist Terms apply, proof of qualification/ registration. Vacancies throughout Stockport & Bramhall. Apply to recruitment@Taylororganisation.org Complimentary therapies Terms apply, proof of qualification/ registration. Vacancies throughout Stockport & Bramhall. Apply to bairdk@Taylororganisation.org Other opportunities Foot care are aiming to push our new and growing chain of footwear and medical stores to become a high street led private healthcare solution. If you are a professional with a skill set you feel you can add, please reach out to us. Benefits to working with the foot care group: Choose your hours** Reception backed team Input on pricing per treatment or therapy Discount scheme across other treatment and store goods & much more... For further information please reach out to us or email recruitment@Taylororganisation.org Get in touch First Name Last Name Email Message Phone Send Thanks for submitting!

Custom insoles and orthotics We explain about custom insoles and orthotics here See also: Practitioner information Book treatment Custom insoles and orthotics In addition to our foot health services, we also provide assessments for insoles and orthotics Frequently asked questions Do you make custom orthotics/insoles? Yes, we use FootBalance in addition to a bio mechanical assessment to get a digital scan of your foot type, alignment and to gauge an understanding of any possible issues. Our insoles are 100% custom made for your individual feet based on the information provided by the FootBalance assessment to ensure they provide the correct support based on the unique contours of your feet. This will then help to re-adjust your natural stance to improve your overall body posture and prevent injury. It only takes 10 minutes for these insoles to be made for you. Whether you want your insoles for your heels, boots or sandals, that’s no problem - FootBalance custom insoles are designed to fit all types of footwear, providing you with the perfect custom fit. We have so much confidence in our FootBalance insoles that we will provide a full refund on all FootBalance custom insoles within 30 days of purchase if you’re not completely happy. It sounds minor, but foot misalignment can cause problems in other areas of the body, including back pain, muscle and joint pain, injuries and other foot-related problems - both now and in later life. Good foot alignment provides a strong natural foundation at the base of your body, so is really important. Our innovative in-store patented FootBalance technology analyses your foot and arch type whilst getting a more detailed understanding of your body alignment. It then collects this data to produce totally customised insoles that support and cushion your feet, providing the foundation and balance your body requires. These insoles are proven to prevent injury and help to relieve pain in other areas of your body. Plantar Fasciitis - Inflammation of the ligament running along the bottom of the foot towards the heel is called plantar fasciitis. It causes pain along the heel and/or arch of the foot. Our FootBalance custom orthotics reduces the strain on the bottom of your feet, helping the ligament to heel and preventing plantar fasciitis from reoccurring. Shin Splints - Repetitive activity and stress can cause the muscle and tissues around the shin area to become inflamed which results in pain. By helping ensure your foot is properly aligned, therefore improving overall alignment and reducing stress to the shin, our FootBalance custom orthotics help to reduce your chances of getting shin splints. Runner’s Knee - Friction in the hip or knee joint caused by running or climbing stairs. There are many factors that can cause this including overpronation. Our FootBalance custom insoles can reduce this painful friction by providing your feet with the proper support they need. What is a bio mechanical? A bio mechanical assessment is an examination of the lower limb. It looks for any underlying causes of foot, ankle, knee, hip and back pain. It normally takes around 1 hour and is carried out by your podiatrist. FootBalance available in selected stores. Bio mechanical assessments available in all stores. Book a 30 minute bio mechanical assessment [without FootBalance] Book a 60 minute bio mechanical assessment [with FootBalance scan] We also stock a large and varied range of over the counter orthotics and insoles in store. For more information, please telephone us or use the general enquiry page. View FootBalance There may be no better way to communicate what we do than through images. As you browse our site, take a few moments to let your eyes linger here, and see if you can get a feel for our signature touch. Legal Imagery with thanks to MaterialBank FootBalance. Get in touch Upload an image First Name Last Name Email Lesions query Send Thanks for submitting! Ways to pay for private foot care using the FOOT CARE group Private foot care is much more affordable than you may think! There are multiple ways you can pay for your foot care: Pay in full with pay-as-you-go, use the book treatment page , over the telephone or in one of our clinics. Sign up or enquire for the FOOT CARE Plus Rewards plan to cover the cost of treatment, spread out or as ongoing care for routine treatment. Using your private medical insurance for pay-as-you-go or to cover your FOOT CARE Plus Rewards plan , such as Simplyhealth , Vitality or Health shield . Using private medical insurance to pay for treatment 18/03/24 09:09 :Page inspection | Queries: compliance@Taylororganisation.org

Unsure of your order, no problem! Store returns policy Footwear Although every effort is made to ensure that your order is carefully dispatched to you – and we hope that you are happy with your purchase, we do understand if it's not for you. If you are not completely satisfied with your purchase, simply return the item to us in its original unworn condition within 14 days if purchased online from the date of delivery, if you've bought direct from our stores then you get 28 days to return. If you are returning by post see section (ii.) We understand you will be trying on the shoes at home, so as long as they are returned as they were sold, in a re-saleable condition, then no problem. ii.)Returns are free in person at our store. For your benefit, we recommend all postal returns are sent to us recorded tracked delivery, the company cannot be held responsible for packages lost in transit. Returns will need to be received by the store before a refund can be processed; refunds will take place over the telephone to the original payment card, returns cannot be made by post if the individual has paid in store by cash. For more information on return postage please check Royal Mail [opens in a new window.] Exempt returns Our Podiatry Services and Chiropody treatments, or other service such as a paid consultation, creams, sprays & gel or foam product, unless sealed as well orthotic insoles due to hygiene reasons, unless faulty and as permitted under law are none-returnable. Items marked on the receipt as 'Clearance - Exempt from Returns Policy' also fall under this section. Custom made or bespoke items are none returnable. [excluding FootBalance®, see section (iii) under guarantees from FootBalance®, 30 days eligibility for returns, FootBalance insoles cannot be returned after the 30 day period has elapsed. (iiii) Modifications to FootBalance - Costs of 'adjustment items and add ons' are exempt from FootBalance guarantee, a deduction in the FootBalance fee paid will be made to cover cost of adjustment items and add ons or clinical time. . Special order items from our network of suppliers are none-returnable unless faulty, cost of postage and packaging fees are none-refundable. Prescription products, P, GSL, POM, are exempt from returns. Single use carrier bag charges are exempt from returns. (iii) FootBalance Custom Insoles Our FootBalance Custom Insole range can be tried risk free for 30 days, simply return them with packaging and inner paperwork for a no quibble return at our store[s], see also exempt returns section (iiii), if you are returning by post see section (ii.) Be sure to have your receipt or online invoice information in order to successfully process the return, payments must be made to the original payment method or card (for the purposes of preventing fraud and under terms from our card processing payment providers.) Having your receipt is the most convenient way to make a return. If you wish to get in touch please contact us at: returns@taylororganisation.org This does not affect your statutory rights. Last revision : September 2022