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We offer LayBuy payments as a way for you to shop on our website and spread the cost over 6 equal payments, with no interest charged. Laybuy will collect and process your personal information in accordance with the Laybuy Privacy Policy . Please refer to Laybuy Full Terms & Conditions for the latest information. Introduction These are the terms and conditions (the "Terms and Conditions") that apply to your access to, and use of the Laybuy payment platform ("Platform") operated in the United Kingdom by Laybuy Holdings (UK) Limited registered in England with company number (11156956) and having its registered office at 33 Foley Street, Fitzrovia, London W1W 7TL ("Laybuy", "we", "us" and "our"). Our VAT number is 305 6245 25. References to “Laybuy”, “we”, “us” and “our” includes our officers, employees, contractors, agents, successors and assignees. Accordingly, please read these terms and conditions carefully. Where we refer to "you" or "your" in these Terms and Conditions, we mean any individual using the Platform. By accessing and using the Platform, you acknowledge you have read, and agree to comply with, these Terms and Conditions. If you do not wish to be bound by these Terms and Conditions, do not download, access or use the Platform. We reserve the right to amend these Terms and Conditions, in whole or in part, for any reason and without notice to you. Amendments will be effective immediately upon posting of the amended Terms and Conditions on our website although no such change will affect any purchase of a Product or Service (as defined below) you have already placed with us. The date at the beginning of these Terms and Conditions will be updated to the date such amendments take effect. You are responsible for ensuring you are familiar with the latest Terms and Conditions. Your continued use of the Platform after any amendments are made will be confirmation of your acceptance of these Terms and Conditions as amended. Conditions of Use To use the Platform you must be: 18 or more years old; and permanently reside in the United Kingdom Purchasing goods and services The Platform permits you to purchase certain products and services made available by retailers approved by us ("Merchants"). Details of the Merchants can be found here Some of the products and/or services a Merchant sells may not be available to be purchased using the Platform. The Merchant and not us will advise you which products and services can be purchased via the Platform. When using the Platform in a store or online: you instruct us to purchase the product or service you select using the Platform ("Product" or "Service", as the case may be) from a Merchant; we will pay the full amount of purchase price for the Product or Service inclusive of any sales tax, delivery costs, booking fees, service charges and other fees the Merchant may impose on the Product or Service ("Purchase Price") to the Merchant; all transactions on the Platform will be processed in British Pound Sterling; where applicable, the Merchant will arrange for delivery of the Product or Service we have purchased to you (with delivery times dependent on the Merchant and that Merchant's delivery terms and conditions), and in the case of the Product it will become your exclusive property on delivery; the Merchant will pay us, or we will deduct, a commission fee for assisting to procure the sale of the Product or Service to you; and you unconditionally, and irrevocably, agree to pay to us the full Purchase Price and such other sums as may be due to us in accordance with these Terms and Conditions on the terms set out in these Terms and Conditions. Fees and payment Subject to clause 4.2, you must pay us the Purchase Price for each Product or Service you purchase from us using the Platform in six equal weekly instalments. The first instalment will be due and payable at the time you purchase the Product or Service. The second instalment will be due and payable on the date that is one week after the date of purchase (at the latest, although you may choose a sooner date if we make this option available to you). Each of the four subsequent instalments will be due and payable on the same day in the weeks following. For example, if you purchase a Product or Service on a Friday, and the Purchase Price is £60, on the date of purchase you will pay £10 and on each Friday in the following five weeks you will be required to pay us an instalment amount of £10. Each purchase of Products or Services through our Platform is subject to our approval in addition to any transaction limit ("Your Limit") assigned to you for that purchase. If:     (a)  the Purchase Price for the Product or Service is in excess of Your Limit; or     (b)  the Purchase Price and the aggregate of all other amounts you owe us in respect of the Products and Services, is in excess of Your Limit, the first instalment of the Purchase Price that is due and payable in accordance with clause 4.1 will be for the amount by which the Purchase Price exceeds Your Limit and the remainder of the Purchase Price owed will be divided and paid over the remaining five instalment payments. For example, if Your Limit is £60 and the Purchase Price is £80, on the date of purchase you will pay £20 (being the excess above Your Limit) and on each of the five remaining instalment dates you will pay £12. You will not be charged any interest on the amounts you are required to pay to us. By using the Platform, you grant us an authority to charge all amounts owed by you to us in connection with any Product or Service you purchase, or otherwise under these Terms and Conditions (including default fees), to your nominated debit card or credit card. Your payment method will need to be approved by us before you will be able to purchase any Products or Services using the Platform. You will be responsible for ensuring you have sufficient available funds on your nominated debit card or sufficient available credit on your credit card, depending on the payment method we register on your account, to enable us to collect all amounts owed by you to us in connection with any Product or Service you purchase, or otherwise, under these Terms and Conditions. You will have sole responsibility for paying all bank and/or card charges associated with any payment method we approve for you. At any time, you can pay some, or all, of the Purchase Price to us in advance of the due date of the instalment payments referred to in clause 4.1, without penalty. If you make any such early payment, all subsequent instalment payments will be adjusted accordingly so the same amount is due for payment on each subsequent instalment date (unless you prepay the full amount of the Purchase Price in which case there will be no more instalments). If for any reason whatsoever you fail to, or are unable to, make an instalment payment on its due date, you will have a further 24 hours to pay. If you fail pay within 24 hours of the due date, we will charge you a default fee of £6. If you do not rectify your default by making the missed instalment payment within the next seven days, we will charge you a further default fee of £6. As a result, you could be charged, in aggregate, £12 for each instalment payment you miss or which is paid late up to a maximum charge of £24 for each purchase you make (and by using the Platform, you agree these default fees are fair and reasonable given the time and cost we will incur in dealing with your default). We may also arrange for a debt collection agency to collect the amount you owe us from you. You will not, for any reason, set off, deduct or withhold any amount in respect of payments due to us under these Terms and Conditions. Your account, log in and security You may access or download the Platform for free (although you will need an internet connection to access or download, access and use the Platform and you may incur charges or fees from your mobile network provider associated with the same). When you first use the Platform, you will be required to provide certain log in information (including a user name and password) that will enable you to access the Platform each time you wish to use the Platform to purchase Products or Services. You must keep your log in information secure to avoid use of the Platform using your log in details by other persons. You must not permit use of the Platform using your log in details by any other person. If the Platform is or was used by any other person with your log in details, or if you know or suspect any other person has obtained your log in details, you must immediately notify us at help@laybuy.com . You must exercise every possible care to ensure the safety of your computer or mobile device by taking all reasonable care to prevent loss, theft and unauthorised or fraudulent use. If your log in to the Platform is used by another person to purchase a Product or Service via the Platform, you will be personally liable to pay the Purchase Price of that Product or Service to us in accordance with these Terms and Conditions. Dealings with Merchants Although you purchase the Products or Services from us, the Merchant is responsible for delivering the relevant Products or Services, and we make no representations or warranties nor provide any guarantees in respect of any such Products or Services. If you wish to return the Product, cancel the Service or have any complaint, concern or other issue with a Product or Service, you must address these directly with the Merchant (in accordance with the Merchant's policy for the same). Each Merchant will have its own policy about returns, cancellations and complaints. The relevant Merchant is responsible for providing or advising you in respect of any returns, cancellations or complaints or similar issues. If, in accordance with the Merchant's consent and/or instructions, you return the Product to the Merchant and arrange with the Merchant for a replacement Product to be delivered or arrange with the Merchant for the Service to be re-performed your obligation to pay the Purchase Price to us continues unaffected. If: the Product is returned to the Merchant and not replaced; or the Service is not provided or not provided to your reasonable satisfaction or you cancel; and the Merchant agrees you should receive some or all your Purchase Price back, your obligation to make the instalment payments referred to in clause 4.1 or clause 4.2 (as applicable) will continue unaffected until the Merchant advises us: the Product has been returned and not replaced; or the Service has not been provided or not provided to your reasonable satisfaction or you have cancelled; and the Merchant has refunded the Purchase Price into our bank account in cleared and immediately available funds, at which time we will stop charging instalment payments to your debit or credit card (as the case may be) for the relevant Product or Service and arrange to refund all amounts (if any) you have paid to us in respect of the Purchase Price for the relevant Product or Service (other than default fees). You purchase the Product from us. Under no circumstances will you be entitled to have all, or any part of, the Purchase Price refunded directly to you by the Merchant. Your obligation to pay the Purchase Price to us continues unaffected until we have received the Purchase Price. If you are not satisfied with the way in which the Merchant deals with your concern or issue, or your concern or issue is not resolved or otherwise addressed by the Merchant to your satisfaction, you should notify us in writing at help@laybuy.com including details of your complaint. While we will use reasonable endeavours to assist you with your subsequent dealings with the Merchant, until the concern or issue is resolved your obligation to make the instalment payments for the Purchase Price referred to in clause 4.1 will continue unchanged. We provide no guarantee or other assurances in respect of the timing of any refunds as timing will be influenced by the actions of the relevant Merchant and the bank being used. Nothing in this clause affects your legal rights. Your covenants and representations You agree not to use the Platform: to purchase any Product or Service where payment of the Purchase Price to us in accordance with these Terms and Conditions will, or is likely to, cause you any financial hardship; for any unlawful, fraudulent or improper purpose; in any manner which does, or may, damage, disable, overburden or otherwise impair the Platform or interfere with any other person's use and enjoyment of the Platform; to introduce any harmful information or materials (which includes any spyware, viruses, worms, trojan horses, harmful scripts or codes or any other damaging items which could interfere with the Platform, our software, hardware, network or computer system); and/or if you are aware your computer or mobile device has such harmful information or materials installed on it. You will not remove any restrictions imposed by us, the software or the operating system that delivers the Platform. You represent and warrant that: you are 18 years of age or older; the information you provide to us when you access the Platform for the first time, and any subsequent information you provide to us, will be true, complete and accurate in all respects; and if any of your circumstances change resulting in any information you have previously provided to us no longer being true, complete and accurate in all respects you will immediately notify us by email at help@laybuy.com . Intellectual Property For the purposes of these Terms and Conditions, "Intellectual Property" means all rights to, and interests in, any copyright, trade mark, patent, design, know-how, trade secret, domain name, rights in software, rights in inventions, and any other proprietary right or form of intellectual property (whether protectable by registration or not). All Intellectual Property in the Platform is owned by us or our licensors (as applicable) and none of the contents of the Platform may be used, reproduced, copied or distributed, in any way whatsoever, other than for the purpose of using the Platform for your own personal use. You must not copy, reverse engineer, decompile, disassemble, attempt to derive the source code of, modify, create derivative works of, re-post to other applications or websites, change, or otherwise distribute, license, sub-licence or transfer in any form any aspect of the Platform. If any person claims your use of the Platform infringes a person's Intellectual Property, you must notify us and allow us to deal with that claim which may, at our absolute discretion, include us, amongst other things, settling or modifying the Platform to the extent necessary to avoid or minimise the claim. Upgrades and maintenance We may, from time to time, issue upgraded versions of the Platform, and/or may automatically upgrade the version of the Platform you are using, without notice to you. If you use the Platform, you will be deemed to have consented to any such upgrades. You acknowledge the Platform may be unavailable from time to time due to errors, defects, maintenance or events that may be outside of our control. Termination You may stop using the Platform at any time. If you also wish to terminate or close your account with us, you will need to email this request to us at help@laybuy.com . We may block, suspend, restrict or otherwise terminate your access to, or use of, the Platform, at any time, without notice or liability to you. If your access to, or use of, the Platform is blocked, suspended, restricted or terminated, for any reason, this will be without prejudice to our rights and remedies to recover any amounts due and owing by you. We reserve the right to alter, suspend or terminate access to or use of the Platform, or any particular functionality of the Platform, either temporarily or permanently at any time for any reason, and at our sole discretion, without notice or liability to you. Limitation of liability and indemnity Nothing in these Terms and Conditions shall limit or exclude our liability to you: for death or personal injury caused by our negligence; for fraudulent misrepresentation; for breach of any term implied by the Consumer Rights Act 2015 and which, by law, may not be limited or excluded; under Part I of the Consumer Protection Act 1987; or for any other liability that, by law, may not be limited or excluded. Subject to this, in no event shall we be liable to you for any business losses and any liability we do have for losses you suffer arising under these Terms and Conditions shall not exceed the purchase price of the relevant Product(s) and is strictly limited to losses that were reasonably foreseeable. Losses are foreseeable where they could be contemplated by you and us at the time your order is accepted by us. We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these Terms and Conditions that is caused by events outside our reasonable control. Disclaimers The Platform is provided "as is" and on an "as available" basis without representations or warranties of any kind either express or implied. To the extent permitted by law, we disclaim all warranties, express or implied in connection with the Platform, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, uninterrupted use or being error-free. We are not responsible for any: corruption or loss of data or other content which you or any other person may experience; or software, network, computer system, hardware, devices or other equipment that may be harmed, as a result of, or otherwise in connection with, your use of the Platform. We do not represent or warrant that: the Platform will function uninterrupted, that it will be error-free, that defects will be corrected or that the Platform, or the server that makes it available, will be free of any virus or other harmful elements; or the Platform will be compatible with any particular computer or mobile device. Privacy We will collect and process your personal information in accordance with our Privacy Policy . You authorise us (or any agents or contractors providing services on our behalf) to disclose your personal information to other persons to the extent required by law, which may include us reporting any credit account information and default by you of these Terms and Conditions and/or for credit assessment purposes (which may include us reporting any default by you in paying amounts due to us to credit assessment agencies). General While we will employ technical security measures to protect your personal information, no transmission over the internet can be guaranteed to be completely secure. To the extent permitted by law, we do not represent, warrant or guarantee that personal information will be protected against misuse, loss or alterations. The provisions of clauses 7, 8, 10, 11, 12, 13, 14.2, 14.4, 14.5, 14.6 and 14.7, and any other clauses that are, by their nature, intended to survive termination, will survive the termination of your access to, or use of, the Platform. You may not, directly or indirectly, assign, transfer or otherwise dispose of any of your rights or interests in, or obligations or liabilities under, these Terms and Conditions. We may assign our rights, interests, obligations and/or liabilities at any time without your consent or notice to you. No waiver of any breach, or failure to enforce any provision, of these Terms and Conditions at any time by us will in any way affect, limit or waive our right to enforce and compel strict compliance with the provisions of these Terms and Conditions. If any part of these Terms and Conditions is held by any court or administrative body of competent jurisdiction to be illegal, void or unenforceable such determination will not impair the enforceability of the remaining parts of these Terms and Conditions, which will remain in full force and effect. These Terms and Conditions, and any amendments made by us, constitute the entire agreement and understanding (express and implied) between you and us in connection with your access to, and use of, the Platform. These Terms and Conditions are governed by, and will be construed in accordance with, the laws of England, except that if you live in Scotland or Northern Ireland, there may be certain mandatory applicable laws of your country which apply for your benefit and protection in addition to or instead of certain provisions of English law. You agree that any dispute between you and us regarding these Terms and Conditions will only be dealt with by the English courts, except that if you live in Scotland or Northern Ireland, you can choose to bring legal proceedings either in your country or in England, but if we bring legal proceedings, we may only do so in your country.

Subject access request You have a right, under the General Data Protection Regulation, to access the personal data we hold on you. To do so, you should made a written request, and this policy sets out how you should make a request, and our actions upon receiving the request. Definitions “Personal data” is any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier, including your name. “Special categories of personal data” includes information relating to: • Racial or ethnic origin; • Political opinions; • Religious or philosophical beliefs; • Trade union membership; • Physical or mental health conditions; • Sex life or sexual orientation; • Genetic data; • Biometric data. • Making a request Making a request for yourself, we will need the following information: a copy of either your passport or driving licence (photo ID); a copy of one utility bill showing your current residential address. FOOT CARE are not obliged to comply with a request unless we are satisfied as to the identity of the person making the request. Although subject access requests may be made verbally, we would advise that a request may be dealt with more efficiently and effectively if it is made in writing. If you wish to make a request, please use the Subject Access Request form. Requests that are made directly by you should be accompanied by evidence of your identity. If this is not provided, we may contact you to ask that such evidence be forwarded before we comply with the request. Requests made in relation to your data from a third party should be accompanied by evidence that the third party is able to act on your behalf. If this is not provided, we may contact the third party to ask that such evidence be forwarded before we comply with the request. Timescales Usually, we will comply with your request without delay and at the latest within one month. Where requests are complex or numerous, we may contact you to inform you that an extension of time is required. The maximum extension period is two months. Fee We will normally comply with your request at no cost. However, if the request is manifestly unfounded or excessive, or if it is repetitive, we may contact you requesting a fee. This fee must be paid in order for us to comply with the request. The fee will be determined at the relevant time and will be set at a level which is reasonable in the circumstances. In addition, we may also charge a reasonable fee if you request further copies of the same information. Information you will receive When you make a subject access request, you will be informed of: a) whether or not your data is processed and the reasons for the processing of your data; b) the categories of personal data concerning you; c) where your data has been collected from if it was not collected from you; d) anyone who your personal data has been disclosed to or will be disclosed to, including anyone outside of the EEA and the safeguards utilised to ensure data security; e) how long your data is kept for (or how that period is decided); f) your rights in relation to data rectification, erasure, restriction of and objection to processing; g) your right to complain to the Office of the Data Protection Commissioner if you are of the opinion that your rights have been infringed; h) the reasoning behind any automated decisions taken about you. Circumstances in which your request may be refused We may refuse to deal with your subject access request if it is manifestly unfounded or excessive, or if it is repetitive. Where it is our decision to refuse your request, we will contact you without undue delay, and at the latest within one month of receipt, to inform you of this and to provide an explanation. You will be informed of your right to complain to Office of the Data Protection Commissioner and to a judicial remedy. We may also refuse to deal with your request, or part of it, because of the types of information requested. For example, information which is subject to legal privilege or relates to management planning is not required to be disclosed. Where this is the case, we will inform you that your request cannot be complied with and an explanation of the reason will be provided. Requesting information on behalf of someone else If you are requesting information on behalf of someone else, you will need them to sign the authority for you to act on their behalf. In some cases it may be necessary to provide additional evidence to show that you have the legal right to act on their behalf (i.e. Power of Attorney, Court Order) There is no fee for processing a subject access request under the Data Protection legislation. See also: GDPR

Corporate partners Cats protection and FOOT CARE For a limited time get the name of your best friend listed 'in lights' prominently on our header page, under the 'Supporting Cats Protection' header. Make a donation below and e-mail us your beloved Kitties' name to catsprotection@taylororganisation.org , we will get back to you as soon as we can. We are incredibly proud of our corporate partnership agreement with the Cats Protection, joining with them in February 2023 to help fund-raise where we can. Did you know that the Cats Protection are the UK's leading cat welfare charity. Founded in 1927 they've helped countless cats and kittens over the years! You'll find Cats Protection donation boxes across our stores, sometimes we receive bookmarks or pin badges too to thank you for your support - be sure to check your local FOOT CARE or simply donate online. Frequently asked questions Why fund-raise with the Cats Protection? - here's why: Cats Protection is the leading cat welfare charity in the UK. Every cat in their care is given a health check, blood test, vaccinations, microchipped and neutered where necessary, which costs an average £150 per cat. Cats stay with them for as long as it takes to find them loving new homes – they never put a healthy cat to sleep. This vital care is only possible due to caring donations from people like you. Cats Protection vision: We are here to help people see the world through cats’ eyes Since 1927 we have helped cats across the UK and helped people to better understand their needs. As a community of volunteers, employees, supporters and partners, we’ve improved the lives of millions of cats and transformed the way millions of people see and care for cats. Our vision is a society where every cat has their best possible life because they are protected, cared for and understood by everyone. This is not an easy thing to achieve, but that’s the point. It’s challenging and ambitious. But by moving towards it we’ll continually make the world better for cats and people. We also have a clear definition of what we all do in Cats Protection – the mission we are on to deliver our vision. We are a movement of people championing the welfare of cats. We lead society in a richer understanding of all cats and care for those that need our help. This can be summed up by our purpose. If we can help everyone to better understand cats and their needs, we can help them to behave differently towards them, to care for them in the best way and to ensure the world appreciates and protects cats. That is why our purpose is: To help people see the world through cats’ eyes. You can kindly make a donation to the Cats Protection below, 100% of the amount raised goes to the Cats Protection. Anchor 1 Donate £1.50 Cats Protection | Donate £1.50 | One off payment Donate £2.50 Cats Protection | Donate £2.50 | One off payment Donate £5.00 Cats Protection | Donate £5.00 | One off payment Donate £10 Cats Protection | Donate £10.00 | One off payment Donate £20 Cats Protection | Donate £20.00 | One off payment Donate | £2.50 monthly Cats Protection | Donate £2.50 | Monthly payment See also: Practitioner information Book a video consultation Clinic locations Fungal nail treatment Toenail surgery Aesthetics Spread the cost of treatment Enquiry form 01/04/24 10:10 :Page inspection | Queries: compliance@Taylororganisation.org

Safety of pressure systems Pressure Systems Safety Regulations 2000 The Pressure Systems Safety Regulations 2000 (PSSR) cover the safe design and use of pressure systems. The aim of PSSR is to prevent serious injury from the hazard of stored energy (pressure) as a result of the failure of a pressure system or one of its component parts. The revised PSSR ACOP and guidance is aimed at duty holders under PSSR who are involved with pressure systems used at work. Autoclaves are pressure vessels with lids or doors, arranged for regular access. They are used in a variety of processes, where products are placed inside the vessel and subjected to greater than atmospheric pressures and, in most cases, elevated temperatures. This guidance has been prepared in response to two fatalities. It covers industrial autoclaves and is aimed at all employers, supervisors and managers responsible for the safe operation and maintenance of these devices. It specifically addresses the risks associated with safeguarding, training and maintenance. It can also help Notified Bodies (responsible for conformity assessment) and Competent Persons (devising written schemes of thorough examination) to assess the autoclave and identify measures for risk reduction. Taylor organisation ltd complies with all applicable laws and guidance from the HSE with regards to autoclave maintenance, servicing and usage across it's FOOT CARE branded stores. Autoclaves in use at FOOT CARE premises are maintained to conform to the correct levels. For further information: compliance@Taylororganisation.org

Student discount Student terms Taylor Organisation Ltd Company number: 12873078 10% Student Discount • The offer above cannot be used in conjunction with any other offer which is available online. • 10% off Podiatry, Chiropody services, Pedicure, Skin lesions, specific banding products, custom made orthotics. • 10% off full priced items on the Foot Care website & in store [use barcode] ,app and mobile site by using student discount (www.footcarestockport.co.uk ).Please note that this offer is available on full price and varies on reduced price items on the website. • The offer above is not exchangeable for cash and are non-transferable. Returned items will be refunded at the discounted price paid. This does not affect your statutory rights. • The above offer cannot be used on certain brands or products. For more information please enquire with studentdiscount@taylororganisation.org • There is no minimum or maximum spend threshold. Requires valid student ID. • Foot Care reserves the right to (i) cancel this offer at any time; (ii) cancel or refuse any individual's benefit from it; (iii) amend these terms and conditions; • The offer is valid until further notice and during promotional times may increase or decrease in the percentage of discount given. This will be communicated on the Foot Care website and app if the discount is anything other than 10%. 20% Student Discount Products¶ Specific Products, valid on production of promotional email, when applicable. Taylor Organisation Ltd Company number: 12873078 • The offer above cannot be used in conjunction with any other offer which is available online. • 20% off full price items on the Foot Care website, in store [use barcode] ,app and mobile site by using student discount (www.footcarestockport.co.uk ).Please note that this offer is available on full price and varies on reduced price items on the website. • The offer above is not exchangeable for cash and are non-transferable. Returned items will be refunded at the discounted price paid. This does not affect your statutory rights. • The above offer cannot be used on certain brands or products. For more information please enquire with studentdiscount@taylororganisation.org • There is no minimum or maximum spend threshold. Requires valid student ID. • Foot Care reserves the right to (i) cancel this offer at any time; (ii) cancel or refuse any individual's benefit from it; (iii) amend these terms and conditions;

Using vitality to cover the costs of your private treatment Vitality Insurance need to know Vitality do not cover dressings, medication or medical devices such as orthotics and splints. Your practitioner can discuss if self-pay fees apply. Bio mechanical appointments are not generally covered by vitality. What you need to know: 1. It is your responsibility to inform vitality prior to each consultation and ensure that the appointment and / or treatment is pre authorised. Failure to provide pre authorised treatments may result in unexpected invoices sent to you. 2. Contact vitality if you have any doubt regarding your policy coverage prior to attending. Foot care cannot speak to your insurance company on your behalf. 3. If vitality fail to cover your consultation fees, foot care will send you an invoice to self-fund. Book treatment Get in touch First Name Last Name Email Vitality query Send Thanks for submitting! See also: Paying for your treatment Book treatment Practitioner information Private prescription costs Price match guarantee Enquiry form Clinic locations Spread the cost of treatment

PAT testing and electrical safety PAT testing itself is not a legal requirement. Technically, you don’t have to PAT test any electrical equipment in the workplace. However, the Health and Safety at Work etc. Act 1974 states all employers must provide a safe working environment. This legislation has implications for various health and safety issues, including electrical safety. Taylor organisation ltd exceeds the requirements in law to ensure safety of staff and visitors on company premises , any remedial works found by PHS compliance, where applicable are resolved as soon as possible. For more information: compliance@Taylororganisation.org 21/03/24 20:24 :Page inspection | Queries: compliance@Taylororganisation.org

Low income foot care scheme We explain how to cover your foot care needs if you are on a low income and the eligibility criteria. Find out if you are eligible for foot care treatment under our low income scheme As part of our new approach to be a fully inclusive foot health solution, and as we move forward in the future, we have introduced a scheme for those that require essential and needed foot care but are on a low income. Foot care is open to all the family living within a household on a low income. Things to expect in a low income appointment type Nail trim: [where a requirement on advice of the practitioner] , Involuted, infected nail, Painful corn, Athletes foot, infection management: [where a requirement on advice of the practitioner] , Wound care, [dressing change], Non-invasive vascular checks: [where a requirement on advice of the practitioner] , Onward referral with general practitioner or hospital, Emergency treatment for painful foot conditions, deep cracks in the skin [non-superficial], Diabetes foot health-check: [where a requirement on advice of the practitioner] , Msk/ bio mechanicals [where a requirement on advice of the practitioner]. Due to the nature of the scheme, only 1 ailment or check will be per visit, appointments under the low income scheme are designed as a requirement for your ongoing health care not as a replacement to a regular, maintaining and healthy foot care routine. You will be on the scheme for as long as your practitioner deems a requirement and whilst still eligible under qualifying criteria. Who does this include? At FOOT CARE you can be sure of getting the highest quality care, quickly. Under our low income scheme , appointment types differ to our pay-as-you-go and direct debit private appointment types and are dependant on your assessed requirements. You can still expect the same standard of care, privacy and comfort as standard. Although appointment times can vary, you will still be charged the same flat rate fee depending on the appointment time, for 15 minutes will be BAND A, 30 minutes BAND B, or BAND C for times above this, they can be from 10 minutes for a low risk ailment or chat, a referral, or up to 50 minutes for a more in-depth appointment, these are different to our other appointment types where a number of ailments may be treated in one session. You may be required to make multiple visits over a period of time to fully treat a condition, it is important to follow your foot health providers advice. Our low income scheme clinics may often run alongside our other clinics carrying out standard treatments' within the branch and only a specified number of appointments and clinics available throughout the month. You will be provided a time and date to attend for treatment by the practitioner or reception team. It is important that you arrive on time for the appointment provided , [or earlier if you are required to fill in a form], this is to ensure your appointment starts on time and to avoid delays with other patients requiring treatment. In some cases you may be asked to reschedule if it is deemed that you are too late or fail to attend, repeated non-attendance may result in your ineligibility for this scheme. You are entitled to a reduced flat rate fee at foot care if you meet one or more of the below criteria: are registered as having diabetes, type 1 or type 2 diabetic and requiring an emergency appointment as assessed, receive income based jobseekers, [not contribution based] or income support, are usually entitled to free NHS podiatry services but are awaiting longer than 8 weeks, you may be eligible for a reduced flat rate at foot care, receive universal credit, are a prisoner on leave from prison, are entitled to, or named on a valid NHS tax credit exemption certificate, are on a low income and named on a valid HC2 (full help) or HC3 (partial help) certificate. You may be suggested to return for follow-up visits for continuity of care, at your follow up visits you may be required to submit your qualifying criteria each time. If you meet the criteria above, please send an enquiry here with your foot conditions and proof of criteria . You will be added to a list and the team will reach out to you soon. Exemptions to eligibility If you are unsure about your eligibility for our low income scheme, or require a more specialised service please get in touch here . Private foot care is much more affordable than you may think! There are multiple ways you can pay for your foot care other than our low income scheme : Pay in full with pay-as-you-go, use the book treatment page , over the telephone or in one of our clinics. Sign up or enquire for the FOOT CARE Plus Rewards plan to cover the cost of treatment, spread out or as ongoing care for routine treatment. Using your private medical insurance for pay-as-you-go or to cover your FOOT CARE Plus Rewards plan , such as Simplyhealth , Vitality or Health shield . See also: Paying for your treatment Book treatment Practitioner information Private prescription costs Price match guarantee Enquiry form Clinic locations Spread the cost Protected by the direct debit guarantee. Wider choice, better rates Wider choice of treatments - you can access a fuller range of treatments and choose the perfect option for you. Choosing the direct debit option ensures better rates for private treatment. Terms and conditions Find out the terms and conditions of your plan type here. Using private medical insurance to pay for treatment

See also: Paying for your treatment Book treatment Practitioner information Private prescription costs Price match guarantee Enquiry form Clinic locations Diagnostics We explain about our diagnostic procedures available Diagnostics Information coming soon... XXX XXX Book treatment Ways to pay for private foot care using the FOOT CARE group Private foot care is much more affordable than you may think. There are multiple ways you can pay for your foot care Pay in full, card, cash, online, over the telephone or in one of our clinics. Use direct debit to cover the cost of treatment, spread out or as ongoing care for routine treatment. Using your private medical insurance. Invoices for multiple treatment or through work-schemes. Flexible payment options To pay using our flexible payment options, you can use the direct debit scheme to 'split' your payments into manageable monthly payments, there is no borrowing from any 3rd parties, you simply spread your payments over a monthly amount. Terms apply, docusign electronic signature required. Spread the cost Allows you to spread the cost - you can opt to have the treatment you want, when you want it, on a repayment plan to suit your circumstances. Wider choice, better rates Wider choice of treatments - you can access a fuller range of treatments and choose the perfect option for you. Choosing the direct debit option ensures better rates for private treatment. Terms to suit you Payment terms to suit you - with a range of credit and payment options available, you can choose the one best suited to your circumstances. Using private medical insurance to pay for treatment 18/03/24 09:09 :Page inspection | Queries: compliance@Taylororganisation.org

Control of medical waste As a producer of medical waste from our clinical services. We have to abide by a duty of care for collection, destruction or incineration of our waste or sharps. You may notice throughout our buildings that we use the PHS group for most things, our hand dryers, soap dispensers as well as sanitary towel waste services are maintained, serviced or removed with our agreement with the PHS group. What are Statutory Duty of Care Regulations? The Environmental Protection Act 1990 places a duty of care on businesses that deal with controlled waste – such as clinical waste. These regulations aim to guide the safe management of waste to protect the environment and human health. They apply to anyone who imports, produces, keeps, or disposes of controlled waste, including clinical waste. Waste managers have a duty of care to ensure the waste they deal with doesn’t harm anyone or anything and is disposed of properly. It’s a legal requirement and the Waste Duty of Care Code of Practice provides guidelines of what to do to meet your legal duty of care obligations. Businesses have a duty of care when dealing with controlled clinical waste What is meant by the safe management of clinical waste? Healthcare waste managers must follow the government legislation mentioned above and the Healthcare Technical Memorandum (HTM) 07-01 to ensure clinical waste is dealt with safely. As a medical provider we must correctly segregate and classify different types of healthcare waste to ensure it goes to the right place for storage and treatment. You should also also assess the results of the waste audit at regular intervals. Clinical waste must be inspected at the waste facility to ensure the contents of the container match what was expected. Each type of clinical waste is coded to detail the type of waste and appropriate waste management method. In England, some waste is known as offensive hygiene waste and is sorted into yellow bags with a black stripe. You need to provide justification if this waste will be used at an alternative treatment plant. For infectious healthcare waste, chemical or heat-based disinfection can be used as an alternative to incineration. However, this waste should not contain any chemicals, medicines, or anatomical waste. Healthcare waste managers must follow government legislation and the Healthcare Technical Memorandum (HTM) 07-01 What are clinical waste guidelines to store, segregate, and handle clinical waste? There are measures in place for the storage, segregation, and handling of healthcare and clinical waste. Firstly, we can’t store individual containers of waste cannot loose. Bagged waste must be stored in fully enclosed and leak-proof containers such as carts. Rigid waste containers should be in good condition, sealed and handled in an upright position. Clinical waste should be located away from sensitive perimeters and watercourses for public safety. It must be placed in a security-protected area. Anatomical waste must be stored in refrigerated units unless they will be onsite for under 24 hours. Offensive waste must be stored in a secure building in secure bulk containers. Clinical waste facilities should be operated in a way that minimises any waste handling. Overloading or puncturing waste should be avoided, and they should be stored according to the waste type and destination. It’s important that these clinical waste regulations are followed at all times, to protect the environment and human health. Medical waste within Taylor organisation ltd and FOOT CARE premises is controlled under a duty of care co-signed between the company and PHS group. Copies our our duty of care documentation are available on request by authorised parties. Contact: compliance@taylororganisation.org

GDPR You're data is in safe hands with us. We safeguard your data across a number of platforms. You're information is secure across our network of computer systems with Microsoft Intune Policies, Cliniko, Active Directory, Microsoft Defender & Bitlocker. Introduction The EU General Data Protection Regulation (“GDPR”) came into force on 25 May 2018. The new Regulation aims to standardise data protection laws and processing across the EU, giving people greater rights to access and control their personal information. Our Commitment Taylor organisation Ltd, T/AS FOOT CARE, are committed to ensuring protection of all personal information that we hold, and to provide and to protect all such data. We recognise our obligations in updating and expanding this program to meet the requirements of GDPR. Taylor organisation Ltd, T/AS FOOT CARE, Partners & affiliates are dedicated to safeguarding the personal information under our control and in maintaining a system that meets our obligations under the regulations. Our practice is summarised below. Security Practitioners trust Cliniko with the safe-keeping of millions of confidential client records every day. Security isn’t just fine-print for us: it’s a central feature and shapes every decision we make. Ultra-secure facilities Cliniko is hosted in state-of-the-art datacenter facilities. Physical access is controlled at the perimeter and building entry points by professional security staff using video surveillance, intrusion detection systems, and other electronic means. High availability We use datacentre facilities that are built in clusters. In case of failure, automated processes move customer data traffic away from the affected area and into other sites that are functioning properly. It all occurs behind the scenes, and you won’t even notice when it’s happening. Encryption Whenever your data is sent between us & Cliniko, it’s encrypted using HTTPS (end-to-end encryption). We use a 2048-bit SSL certification for encryption in transit. All data is also encrypted at rest and backed up daily, using the industry-standard AES-256 encryption algorithm. Here’s what it means: all data shared between you and Cliniko is transmitted and stored securely. No one can read the information except for you and us. Plus, Cliniko refresh your backup every day to make sure it stays current. In addition to Cliniko; your data may be stored with Microsoft, Microsoft Azure or our web hosting partner such as goDaddy. Accreditations and Certifications We choose our partners carefully. Cliniko hosting partner, Amazon Web Services (AWS), has achieved the following accreditations and certifications: · PCI DSS Level 1 (Payment Card Industry Data Security Standard) · ISO 27001 (Information Security Management System) 24/7/365 Monitoring Cliniko is monitored 24 hours a day, 7 days a week, 365 days a year. If something goes wrong, we’ll be the first to know about it, and our team will jump into action straight away—no matter when it happens! Backups Cliniko data is backed up daily. Backups are redundantly stored in multiple physical locations. Data is also constantly streamed to replica databases for up to the second redundancy. In other words, we’ve got backups for your backups and a contingency in place to handle any potential interruptions to the storage process. Don’t forget that you can also export your data at any time and create your own backups too. Taylor organisation Ltd, T/AS FOOT CARE, already have a consistent level of data protection and security across our organisation, but we have introduced new measures to ensure additional compliancy. · Policies and Procedures — we have checked data protection policies and procedures to meet the requirements and standards of the GDPR and any relevant data protection laws, including: o Data Protection - our main policy and procedure document for data protection has been revised to meet the standards and requirements of the GDPR. Accountability and governance measures are in place to ensure that we understand and adequately disseminate and evidence our obligations and responsibilities; with a dedicated focus on privacy and the rights of individuals. o Data Retention and Erasure - we have updated our retention policy and schedule to ensure that we meet the "data minimisation" and "storage limitation" principles and that personal information is stored, archived and destroyed in accordance with our obligations. We have procedures in place to meet the new "Right to Erasure" obligation. o Data Breaches - our procedures ensure that we have safeguards in place to identify, assess, investigate and report any personal data breach as early as possible. Our procedures have been explained all employees. o International Data Transfers and Third-Party Disclosures - where Taylor organisation ltd T/AS Foot care stores or transfers personal information outside the EU, we have robust procedures in place to secure the integrity of the data. Our procedures include a continual review of the countries with sufficient adequacy decisions, as well as binding rules, or standard data protection clauses for those countries without. · Privacy Notice/Policy - we have revised our Privacy Notice(s) to comply with the GDPR, ensuring that all individuals whose personal information we process have been informed of why we need it, how it is used, what their rights are, who the information is disclosed to and what safeguarding measures are in place to protect their information. · Obtaining Consent - we have revised our consent mechanisms for obtaining personal data, ensuring that individuals understand what they are providing, why and how we use it and giving clear, defined ways to consent to us processing their information · Direct Marketing - we have revised the wording and processes for direct marketing, including clear opt-in mechanisms for marketing subscriptions; a clear notice and method for opting out and providing unsubscribe features on all subsequent marketing materials. · Data Protection Impact Assessments (DPIA) - where we process personal information that is considered high risk, we have developed stringent procedures for carrying out impact assessments that comply fully with the GDPR's Article 35 requirements. We have implemented documentation processes that record each assessment, allow us to rate the risk posed by the processing activity and implement mitigating measures to reduce the risk posed to the data subject(s). · Processor Agreements - where we use any third-party to process personal information on our behalf (ie Payroll, Recruitment, Hosting, etc), we have drafted compliant Processor Agreements and due diligence procedures for ensuring that they meet and understand their/our GDPR obligations. Data Subject Rights We provide easy-to-access information via [our website, in the office, during induction, etc] of an individual’s right to access any personal information that Taylor organisation Ltd, T/AS FOOT CARE, Partners & affiliates processes about them and to request information about: · what personal data we hold about them · the purposes of the processing · the categories of personal data concerned · the recipients to whom the personal data has/will be disclosed · how long we intend to store your personal data for · if we did not collect the data directly from them, information about the source · the right to have incomplete or inaccurate data about them corrected or completed and the process for requesting this · the right to request erasure of personal data (where applicable) or to restrict processing in accordance with data protection laws, as well as to object to any direct marketing from us and to be informed about any automated decision-making that we use · the right to lodge a complaint or seek judicial remedy and who to contact in such instances. Information Security and Technical and Organisational Measures Taylor organisation Ltd, T/AS FOOT CARE, Partners & affiliates takes the privacy and security of individuals and their personal information very seriously and take every reasonable measure to protect and secure the personal data that we process. We have robust information security policies and procedures in place to protect personal information from unauthorised access, alteration, disclosure or destruction. GDPR Roles and Employees Taylor organisation Ltd, T/AS FOOT CARE, Partners & affiliates have a designated individual as our Data Protection Officer (DPO). Taylor organisation Ltd, T/AS FOOT CARE, Partners & affiliates understands that continuous employee awareness and understanding is vital to the continued compliance of the GDPR. If you have any questions about our GDPR compliance policies, please contact Taylor organisation Ltd via the contact methods below. If you have any questions please contact us at : compliance@taylororganisation.org Microsoft Intune can help you keep your managed devices secure and up to date while helping you to protect your organization's data from compromised devices. Data protection includes controlling what users do with an organization's data on both managed and unmanaged devices. Data protection also extends to blocking access to data from devices that might be compromised. This article highlights many of Intune's built-in capabilities and partner technologies you can integrate with Intune. As you learn more about them, you can bring several together for more comprehensive solutions on your journey towards a zero-trust environment. From the Microsoft Intune admin centre, Intune supports managed devices that run Android, iOS/iPad, Linux, macOS, and Windows 10 and Windows 11. When you use Configuration Manager to manage on-premises devices, you can extend Intune policies to those devices by configuring tenant attach or co-management . Intune can also work with information from devices that you manage with third-party products that provide device compliance and mobile threat protection. Protect devices through policies Deploy Intune's endpoint security, device configuration, and device compliance policies to configure devices to meet your organizations security goals. Policies support one or more profiles, which are the discrete sets of platform-specific rules you deploy to groups of enrolled devices. With endpoint security policies , deploy security focused policies that are designed to help you focus on the security of your devices and mitigate risk. The available tasks can help you identify at-risk devices, to remediate those devices, and restore them to a compliant or more secure state. With device configuration policies , manage profiles that define the settings and features that devices use in your organization. Configure devices for endpoint protection, provision certificates for authentication, set software update behaviors, and more. With device compliance policies , you create profiles for different device platforms that establish device requirements. Requirements can include operating system versions, the use of disk encryption, or being at or under specific threat levels as defined by threat management software. Intune can safeguard devices that aren't compliant with your policies and alert the device user so they can bring the device into compliance. When you add Conditional Access to the mix, configure policies that allow only compliant devices to access your network and organization's resources. Access restrictions can include file shares and company email. Conditional Access policies also work with the device state data reported by third-party device compliance partners you integrate with Intune. Following are a few of the security settings and tasks you can manage through available policies: Device encryption – Manage BitLocker on Windows 10 devices, and FileVault on macOS. Authentication methods – Configure how your devices authenticate to your organization's resources, email, and applications. Use certificates for authentication to applications, your organization's resources, and for signing and encryption of email using S/MIME. You can also set up derived credentials when your environment requires the use of smartcards. Configure settings that help limit risk, like: Require multi-factor-authentication (MFA) to add an extra layer of authentication for users. Set PIN and password requirements that must be met before gaining access to resources. Enable Windows Hello for Business for Windows 10 devices. Virtual private networks (VPNs) – With VPN profiles, assign VPN settings to devices so they can easily connect to your organization's network. Intune supports several VPN connection types and apps that include both built-in capabilities for some platforms and both first and third-party VPN apps for devices. Software updates – Manage how and when devices get software updates. The following are supported: Android firmware updates: Firmware Over-the-Air (FOTA) - Supported by some OEMs, you can use FOTA to remotely update firmware of devices. Zebra LifeGuard Over-the-Air (LG OTA) - Manage firmware updates for supported Zebra devices through the Intune admin centre. iOS - Manage device operating system versions, and when devices check for and install updates. macOS - Manage software updates for macOS devices that enrolled as supervised devices. Windows 10 , you can manage the Windows Update experience for devices. You can configure when devices scan or install updates, hold a set of your managed devices at specific feature versions, and more. Security baselines – Deploy security baselines to establish a core security posture on your Windows 10 devices. Security baselines are preconfigured groups of Windows settings that come recommended by the relevant product teams. You can use baselines as provided or edit instances of them to meet your security goals for targeted groups of devices. Protect data through policies Intune-managed apps and Intune's app protection policies can help stop data leaks and keep your organization's data safe. These protections can apply to devices that are enrolled with Intune and to devices that aren't. Intune-managed apps (or managed apps for short), are apps that have been integrated with the Intune App SDK or wrapped by the Intune App Wrapping Tool . These apps can be managed using Intune app protection policies. To view a list of publicly available managed apps, see Intune protected apps . Users can use managed apps to work with both your organization's data, and their own personal data. However, when app protection policies require the use of a managed app, the managed app is the only app that can be used to access your organization's data. App protection rules don't apply to a user's personal data. App protection policies are rules that ensure an organization's data remains safe or contained in a managed app. The rules identify the managed app that must be used and define what can be done with the data while the app is in use. The following are examples of protections and restrictions you can set with app protection policies and managed apps: Configure app-layer protections, like requiring a PIN to open an app in a work context. Control the sharing of an organization's data between apps on a device, like blocking copy and paste, or screen captures. Prevent the saving of your organization's data to personal storage locations. Use device actions to protect devices and data From the Microsoft Intune admin centre, you can run device actions that help keep a selected device protected. You can run a subset of these actions as bulk device actions to affect multiple devices at the same time. And several remote actions from Intune can also be used with co-managed devices. Device actions aren't policy and take effect a single time when invoked. They apply either immediately if the device is accessible on-line, or when the device next boots up or checks in with Intune. Considered these actions as supplemental to the use of policies that configure and maintain security configurations for a population of devices. Following are examples of actions you can run that help secure devices and data: Devices managed by Intune: BitLocker key rotation (Windows only) Disable Activation Lock (iOS only) Full or Quick scan (Windows 10 only) Remote lock Retire (which removes your organization's data from the device while leaving personal data intact) Update Microsoft Defender Security Intelligence Wipe (factory reset the device, removing all data, apps, and settings) Last reviewed : 18/03/2024

Modern slavery Taylor organisation ltd is committed to the principles of the Modern Slavery Act 2015 and the abolition of modern slavery and human trafficking. As an equal opportunities’ employe r, we're committed to creating and ensuring a non-discriminatory and respectful working environment for our staff. We want all our staff to feel confident that they can expose wrongdoing without any risk to themselves. Our recruitment and people management processes are designed to ensure that all prospective employees are legally entitled to work in the UK and to safeguard employees from any abuse or coercion. We do not enter into business with any organisation, in the UK or abroad, which knowingly supports or is found to be involved in slavery, servitude and forced or compulsory labour. Our supply chain Due to the nature of our business, we assess ourselves to have a low risk of modern slavery in our business and supply chains. Our supply chains are varied and we procure goods and services from a vast range of UK and overseas suppliers. Our policies in relation to the Modern Slavery Act 2015 The following policies are available to all staff through the Taylor organisation ltd intranet, the company intranet is available for all employees to access: • Code of conduct • Ethics policy • Whistleblowing policy • Bullying and harassment policy • Diversity and inclusion policy • Recruitment and selection policy Embedding the principles We will continue to embed the principles through: • providing awareness training to staff on the Modern Slavery Act 2015 and informing them of the appropriate action to take if they suspect a case of slavery or human trafficking • ensuring staff involved in procurement activity are aware of and follow modern slavery procurement guidance on GOV.UK • ensuring that consideration of the modern slavery risks and prevention are added to Taylor organisation ltd.'s policy review process as an employer and procurer of goods and services • ensuring Taylor organisation ltd.'s contract terms and conditions may include references to modern slavery and human trafficking • continuing to take action to embed a zero-tolerance policy towards modern slavery • ensuring that staff involved in buying or procurement and the recruitment and deployment of workers receive training on modern slavery and ethical employment practices For further information or to make an enquiry please contact us at: compliance@taylororganisation.org