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Safety of pressure systems Pressure Systems Safety Regulations 2000 The Pressure Systems Safety Regulations 2000 (PSSR) cover the safe design and use of pressure systems. The aim of PSSR is to prevent serious injury from the hazard of stored energy (pressure) as a result of the failure of a pressure system or one of its component parts. The revised PSSR ACOP and guidance is aimed at duty holders under PSSR who are involved with pressure systems used at work. Autoclaves are pressure vessels with lids or doors, arranged for regular access. They are used in a variety of processes, where products are placed inside the vessel and subjected to greater than atmospheric pressures and, in most cases, elevated temperatures. This guidance has been prepared in response to two fatalities. It covers industrial autoclaves and is aimed at all employers, supervisors and managers responsible for the safe operation and maintenance of these devices. It specifically addresses the risks associated with safeguarding, training and maintenance. It can also help Notified Bodies (responsible for conformity assessment) and Competent Persons (devising written schemes of thorough examination) to assess the autoclave and identify measures for risk reduction. Taylor organisation ltd complies with all applicable laws and guidance from the HSE with regards to autoclave maintenance, servicing and usage across it's FOOT CARE branded stores. Autoclaves in use at FOOT CARE premises are maintained to conform to the correct levels. For further information: compliance@Taylororganisation.org

Student discount Student terms Taylor Organisation Ltd Company number: 12873078 10% Student Discount • The offer above cannot be used in conjunction with any other offer which is available online. • 10% off Podiatry, Chiropody services, Pedicure, Skin lesions, specific banding products, custom made orthotics. • 10% off full priced items on the Foot Care website & in store [use barcode] ,app and mobile site by using student discount (www.footcarestockport.co.uk ).Please note that this offer is available on full price and varies on reduced price items on the website. • The offer above is not exchangeable for cash and are non-transferable. Returned items will be refunded at the discounted price paid. This does not affect your statutory rights. • The above offer cannot be used on certain brands or products. For more information please enquire with studentdiscount@taylororganisation.org • There is no minimum or maximum spend threshold. Requires valid student ID. • Foot Care reserves the right to (i) cancel this offer at any time; (ii) cancel or refuse any individual's benefit from it; (iii) amend these terms and conditions; • The offer is valid until further notice and during promotional times may increase or decrease in the percentage of discount given. This will be communicated on the Foot Care website and app if the discount is anything other than 10%. 20% Student Discount Products¶ Specific Products, valid on production of promotional email, when applicable. Taylor Organisation Ltd Company number: 12873078 • The offer above cannot be used in conjunction with any other offer which is available online. • 20% off full price items on the Foot Care website, in store [use barcode] ,app and mobile site by using student discount (www.footcarestockport.co.uk ).Please note that this offer is available on full price and varies on reduced price items on the website. • The offer above is not exchangeable for cash and are non-transferable. Returned items will be refunded at the discounted price paid. This does not affect your statutory rights. • The above offer cannot be used on certain brands or products. For more information please enquire with studentdiscount@taylororganisation.org • There is no minimum or maximum spend threshold. Requires valid student ID. • Foot Care reserves the right to (i) cancel this offer at any time; (ii) cancel or refuse any individual's benefit from it; (iii) amend these terms and conditions;

Using vitality to cover the costs of your private treatment Vitality Insurance need to know Vitality do not cover dressings, medication or medical devices such as orthotics and splints. Your practitioner can discuss if self-pay fees apply. Bio mechanical appointments are not generally covered by vitality. What you need to know: 1. It is your responsibility to inform vitality prior to each consultation and ensure that the appointment and / or treatment is pre authorised. Failure to provide pre authorised treatments may result in unexpected invoices sent to you. 2. Contact vitality if you have any doubt regarding your policy coverage prior to attending. Foot care cannot speak to your insurance company on your behalf. 3. If vitality fail to cover your consultation fees, foot care will send you an invoice to self-fund. Book treatment Get in touch First Name Last Name Email Vitality query Send Thanks for submitting! See also: Paying for your treatment Book treatment Practitioner information Private prescription costs Price match guarantee Enquiry form Clinic locations Spread the cost of treatment

PAT testing and electrical safety PAT testing itself is not a legal requirement. Technically, you don’t have to PAT test any electrical equipment in the workplace. However, the Health and Safety at Work etc. Act 1974 states all employers must provide a safe working environment. This legislation has implications for various health and safety issues, including electrical safety. Taylor organisation ltd exceeds the requirements in law to ensure safety of staff and visitors on company premises , any remedial works found by PHS compliance, where applicable are resolved as soon as possible. For more information: compliance@Taylororganisation.org 21/03/24 20:24 :Page inspection | Queries: compliance@Taylororganisation.org

Low income foot care scheme We explain how to cover your foot care needs if you are on a low income and the eligibility criteria. Find out if you are eligible for foot care treatment under our low income scheme As part of our new approach to be a fully inclusive foot health solution, and as we move forward in the future, we have introduced a scheme for those that require essential and needed foot care but are on a low income. Foot care is open to all the family living within a household on a low income. Things to expect in a low income appointment type Nail trim: [where a requirement on advice of the practitioner] , Involuted, infected nail, Painful corn, Athletes foot, infection management: [where a requirement on advice of the practitioner] , Wound care, [dressing change], Non-invasive vascular checks: [where a requirement on advice of the practitioner] , Onward referral with general practitioner or hospital, Emergency treatment for painful foot conditions, deep cracks in the skin [non-superficial], Diabetes foot health-check: [where a requirement on advice of the practitioner] , Msk/ bio mechanicals [where a requirement on advice of the practitioner]. Due to the nature of the scheme, only 1 ailment or check will be per visit, appointments under the low income scheme are designed as a requirement for your ongoing health care not as a replacement to a regular, maintaining and healthy foot care routine. You will be on the scheme for as long as your practitioner deems a requirement and whilst still eligible under qualifying criteria. Who does this include? At FOOT CARE you can be sure of getting the highest quality care, quickly. Under our low income scheme , appointment types differ to our pay-as-you-go and direct debit private appointment types and are dependant on your assessed requirements. You can still expect the same standard of care, privacy and comfort as standard. Although appointment times can vary, you will still be charged the same flat rate fee depending on the appointment time, for 15 minutes will be BAND A, 30 minutes BAND B, or BAND C for times above this, they can be from 10 minutes for a low risk ailment or chat, a referral, or up to 50 minutes for a more in-depth appointment, these are different to our other appointment types where a number of ailments may be treated in one session. You may be required to make multiple visits over a period of time to fully treat a condition, it is important to follow your foot health providers advice. Our low income scheme clinics may often run alongside our other clinics carrying out standard treatments' within the branch and only a specified number of appointments and clinics available throughout the month. You will be provided a time and date to attend for treatment by the practitioner or reception team. It is important that you arrive on time for the appointment provided , [or earlier if you are required to fill in a form], this is to ensure your appointment starts on time and to avoid delays with other patients requiring treatment. In some cases you may be asked to reschedule if it is deemed that you are too late or fail to attend, repeated non-attendance may result in your ineligibility for this scheme. You are entitled to a reduced flat rate fee at foot care if you meet one or more of the below criteria: are registered as having diabetes, type 1 or type 2 diabetic and requiring an emergency appointment as assessed, receive income based jobseekers, [not contribution based] or income support, are usually entitled to free NHS podiatry services but are awaiting longer than 8 weeks, you may be eligible for a reduced flat rate at foot care, receive universal credit, are a prisoner on leave from prison, are entitled to, or named on a valid NHS tax credit exemption certificate, are on a low income and named on a valid HC2 (full help) or HC3 (partial help) certificate. You may be suggested to return for follow-up visits for continuity of care, at your follow up visits you may be required to submit your qualifying criteria each time. If you meet the criteria above, please send an enquiry here with your foot conditions and proof of criteria . You will be added to a list and the team will reach out to you soon. Exemptions to eligibility If you are unsure about your eligibility for our low income scheme, or require a more specialised service please get in touch here . Private foot care is much more affordable than you may think! There are multiple ways you can pay for your foot care other than our low income scheme : Pay in full with pay-as-you-go, use the book treatment page , over the telephone or in one of our clinics. Sign up or enquire for the FOOT CARE Plus Rewards plan to cover the cost of treatment, spread out or as ongoing care for routine treatment. Using your private medical insurance for pay-as-you-go or to cover your FOOT CARE Plus Rewards plan , such as Simplyhealth , Vitality or Health shield . See also: Paying for your treatment Book treatment Practitioner information Private prescription costs Price match guarantee Enquiry form Clinic locations Spread the cost Protected by the direct debit guarantee. Wider choice, better rates Wider choice of treatments - you can access a fuller range of treatments and choose the perfect option for you. Choosing the direct debit option ensures better rates for private treatment. Terms and conditions Find out the terms and conditions of your plan type here. Using private medical insurance to pay for treatment

See also: Paying for your treatment Book treatment Practitioner information Private prescription costs Price match guarantee Enquiry form Clinic locations Diagnostics We explain about our diagnostic procedures available Diagnostics Information coming soon... XXX XXX Book treatment Ways to pay for private foot care using the FOOT CARE group Private foot care is much more affordable than you may think. There are multiple ways you can pay for your foot care Pay in full, card, cash, online, over the telephone or in one of our clinics. Use direct debit to cover the cost of treatment, spread out or as ongoing care for routine treatment. Using your private medical insurance. Invoices for multiple treatment or through work-schemes. Flexible payment options To pay using our flexible payment options, you can use the direct debit scheme to 'split' your payments into manageable monthly payments, there is no borrowing from any 3rd parties, you simply spread your payments over a monthly amount. Terms apply, docusign electronic signature required. Spread the cost Allows you to spread the cost - you can opt to have the treatment you want, when you want it, on a repayment plan to suit your circumstances. Wider choice, better rates Wider choice of treatments - you can access a fuller range of treatments and choose the perfect option for you. Choosing the direct debit option ensures better rates for private treatment. Terms to suit you Payment terms to suit you - with a range of credit and payment options available, you can choose the one best suited to your circumstances. Using private medical insurance to pay for treatment 18/03/24 09:09 :Page inspection | Queries: compliance@Taylororganisation.org

Control of medical waste As a producer of medical waste from our clinical services. We have to abide by a duty of care for collection, destruction or incineration of our waste or sharps. You may notice throughout our buildings that we use the PHS group for most things, our hand dryers, soap dispensers as well as sanitary towel waste services are maintained, serviced or removed with our agreement with the PHS group. What are Statutory Duty of Care Regulations? The Environmental Protection Act 1990 places a duty of care on businesses that deal with controlled waste – such as clinical waste. These regulations aim to guide the safe management of waste to protect the environment and human health. They apply to anyone who imports, produces, keeps, or disposes of controlled waste, including clinical waste. Waste managers have a duty of care to ensure the waste they deal with doesn’t harm anyone or anything and is disposed of properly. It’s a legal requirement and the Waste Duty of Care Code of Practice provides guidelines of what to do to meet your legal duty of care obligations. Businesses have a duty of care when dealing with controlled clinical waste What is meant by the safe management of clinical waste? Healthcare waste managers must follow the government legislation mentioned above and the Healthcare Technical Memorandum (HTM) 07-01 to ensure clinical waste is dealt with safely. As a medical provider we must correctly segregate and classify different types of healthcare waste to ensure it goes to the right place for storage and treatment. You should also also assess the results of the waste audit at regular intervals. Clinical waste must be inspected at the waste facility to ensure the contents of the container match what was expected. Each type of clinical waste is coded to detail the type of waste and appropriate waste management method. In England, some waste is known as offensive hygiene waste and is sorted into yellow bags with a black stripe. You need to provide justification if this waste will be used at an alternative treatment plant. For infectious healthcare waste, chemical or heat-based disinfection can be used as an alternative to incineration. However, this waste should not contain any chemicals, medicines, or anatomical waste. Healthcare waste managers must follow government legislation and the Healthcare Technical Memorandum (HTM) 07-01 What are clinical waste guidelines to store, segregate, and handle clinical waste? There are measures in place for the storage, segregation, and handling of healthcare and clinical waste. Firstly, we can’t store individual containers of waste cannot loose. Bagged waste must be stored in fully enclosed and leak-proof containers such as carts. Rigid waste containers should be in good condition, sealed and handled in an upright position. Clinical waste should be located away from sensitive perimeters and watercourses for public safety. It must be placed in a security-protected area. Anatomical waste must be stored in refrigerated units unless they will be onsite for under 24 hours. Offensive waste must be stored in a secure building in secure bulk containers. Clinical waste facilities should be operated in a way that minimises any waste handling. Overloading or puncturing waste should be avoided, and they should be stored according to the waste type and destination. It’s important that these clinical waste regulations are followed at all times, to protect the environment and human health. Medical waste within Taylor organisation ltd and FOOT CARE premises is controlled under a duty of care co-signed between the company and PHS group. Copies our our duty of care documentation are available on request by authorised parties. Contact: compliance@taylororganisation.org

GDPR You're data is in safe hands with us. We safeguard your data across a number of platforms. You're information is secure across our network of computer systems with Microsoft Intune Policies, Cliniko, Active Directory, Microsoft Defender & Bitlocker. Introduction The EU General Data Protection Regulation (“GDPR”) came into force on 25 May 2018. The new Regulation aims to standardise data protection laws and processing across the EU, giving people greater rights to access and control their personal information. Our Commitment Taylor organisation Ltd, T/AS FOOT CARE, are committed to ensuring protection of all personal information that we hold, and to provide and to protect all such data. We recognise our obligations in updating and expanding this program to meet the requirements of GDPR. Taylor organisation Ltd, T/AS FOOT CARE, Partners & affiliates are dedicated to safeguarding the personal information under our control and in maintaining a system that meets our obligations under the regulations. Our practice is summarised below. Security Practitioners trust Cliniko with the safe-keeping of millions of confidential client records every day. Security isn’t just fine-print for us: it’s a central feature and shapes every decision we make. Ultra-secure facilities Cliniko is hosted in state-of-the-art datacenter facilities. Physical access is controlled at the perimeter and building entry points by professional security staff using video surveillance, intrusion detection systems, and other electronic means. High availability We use datacentre facilities that are built in clusters. In case of failure, automated processes move customer data traffic away from the affected area and into other sites that are functioning properly. It all occurs behind the scenes, and you won’t even notice when it’s happening. Encryption Whenever your data is sent between us & Cliniko, it’s encrypted using HTTPS (end-to-end encryption). We use a 2048-bit SSL certification for encryption in transit. All data is also encrypted at rest and backed up daily, using the industry-standard AES-256 encryption algorithm. Here’s what it means: all data shared between you and Cliniko is transmitted and stored securely. No one can read the information except for you and us. Plus, Cliniko refresh your backup every day to make sure it stays current. In addition to Cliniko; your data may be stored with Microsoft, Microsoft Azure or our web hosting partner such as goDaddy. Accreditations and Certifications We choose our partners carefully. Cliniko hosting partner, Amazon Web Services (AWS), has achieved the following accreditations and certifications: · PCI DSS Level 1 (Payment Card Industry Data Security Standard) · ISO 27001 (Information Security Management System) 24/7/365 Monitoring Cliniko is monitored 24 hours a day, 7 days a week, 365 days a year. If something goes wrong, we’ll be the first to know about it, and our team will jump into action straight away—no matter when it happens! Backups Cliniko data is backed up daily. Backups are redundantly stored in multiple physical locations. Data is also constantly streamed to replica databases for up to the second redundancy. In other words, we’ve got backups for your backups and a contingency in place to handle any potential interruptions to the storage process. Don’t forget that you can also export your data at any time and create your own backups too. Taylor organisation Ltd, T/AS FOOT CARE, already have a consistent level of data protection and security across our organisation, but we have introduced new measures to ensure additional compliancy. · Policies and Procedures — we have checked data protection policies and procedures to meet the requirements and standards of the GDPR and any relevant data protection laws, including: o Data Protection - our main policy and procedure document for data protection has been revised to meet the standards and requirements of the GDPR. Accountability and governance measures are in place to ensure that we understand and adequately disseminate and evidence our obligations and responsibilities; with a dedicated focus on privacy and the rights of individuals. o Data Retention and Erasure - we have updated our retention policy and schedule to ensure that we meet the "data minimisation" and "storage limitation" principles and that personal information is stored, archived and destroyed in accordance with our obligations. We have procedures in place to meet the new "Right to Erasure" obligation. o Data Breaches - our procedures ensure that we have safeguards in place to identify, assess, investigate and report any personal data breach as early as possible. Our procedures have been explained all employees. o International Data Transfers and Third-Party Disclosures - where Taylor organisation ltd T/AS Foot care stores or transfers personal information outside the EU, we have robust procedures in place to secure the integrity of the data. Our procedures include a continual review of the countries with sufficient adequacy decisions, as well as binding rules, or standard data protection clauses for those countries without. · Privacy Notice/Policy - we have revised our Privacy Notice(s) to comply with the GDPR, ensuring that all individuals whose personal information we process have been informed of why we need it, how it is used, what their rights are, who the information is disclosed to and what safeguarding measures are in place to protect their information. · Obtaining Consent - we have revised our consent mechanisms for obtaining personal data, ensuring that individuals understand what they are providing, why and how we use it and giving clear, defined ways to consent to us processing their information · Direct Marketing - we have revised the wording and processes for direct marketing, including clear opt-in mechanisms for marketing subscriptions; a clear notice and method for opting out and providing unsubscribe features on all subsequent marketing materials. · Data Protection Impact Assessments (DPIA) - where we process personal information that is considered high risk, we have developed stringent procedures for carrying out impact assessments that comply fully with the GDPR's Article 35 requirements. We have implemented documentation processes that record each assessment, allow us to rate the risk posed by the processing activity and implement mitigating measures to reduce the risk posed to the data subject(s). · Processor Agreements - where we use any third-party to process personal information on our behalf (ie Payroll, Recruitment, Hosting, etc), we have drafted compliant Processor Agreements and due diligence procedures for ensuring that they meet and understand their/our GDPR obligations. Data Subject Rights We provide easy-to-access information via [our website, in the office, during induction, etc] of an individual’s right to access any personal information that Taylor organisation Ltd, T/AS FOOT CARE, Partners & affiliates processes about them and to request information about: · what personal data we hold about them · the purposes of the processing · the categories of personal data concerned · the recipients to whom the personal data has/will be disclosed · how long we intend to store your personal data for · if we did not collect the data directly from them, information about the source · the right to have incomplete or inaccurate data about them corrected or completed and the process for requesting this · the right to request erasure of personal data (where applicable) or to restrict processing in accordance with data protection laws, as well as to object to any direct marketing from us and to be informed about any automated decision-making that we use · the right to lodge a complaint or seek judicial remedy and who to contact in such instances. Information Security and Technical and Organisational Measures Taylor organisation Ltd, T/AS FOOT CARE, Partners & affiliates takes the privacy and security of individuals and their personal information very seriously and take every reasonable measure to protect and secure the personal data that we process. We have robust information security policies and procedures in place to protect personal information from unauthorised access, alteration, disclosure or destruction. GDPR Roles and Employees Taylor organisation Ltd, T/AS FOOT CARE, Partners & affiliates have a designated individual as our Data Protection Officer (DPO). Taylor organisation Ltd, T/AS FOOT CARE, Partners & affiliates understands that continuous employee awareness and understanding is vital to the continued compliance of the GDPR. If you have any questions about our GDPR compliance policies, please contact Taylor organisation Ltd via the contact methods below. If you have any questions please contact us at : compliance@taylororganisation.org Microsoft Intune can help you keep your managed devices secure and up to date while helping you to protect your organization's data from compromised devices. Data protection includes controlling what users do with an organization's data on both managed and unmanaged devices. Data protection also extends to blocking access to data from devices that might be compromised. This article highlights many of Intune's built-in capabilities and partner technologies you can integrate with Intune. As you learn more about them, you can bring several together for more comprehensive solutions on your journey towards a zero-trust environment. From the Microsoft Intune admin centre, Intune supports managed devices that run Android, iOS/iPad, Linux, macOS, and Windows 10 and Windows 11. When you use Configuration Manager to manage on-premises devices, you can extend Intune policies to those devices by configuring tenant attach or co-management . Intune can also work with information from devices that you manage with third-party products that provide device compliance and mobile threat protection. Protect devices through policies Deploy Intune's endpoint security, device configuration, and device compliance policies to configure devices to meet your organizations security goals. Policies support one or more profiles, which are the discrete sets of platform-specific rules you deploy to groups of enrolled devices. With endpoint security policies , deploy security focused policies that are designed to help you focus on the security of your devices and mitigate risk. The available tasks can help you identify at-risk devices, to remediate those devices, and restore them to a compliant or more secure state. With device configuration policies , manage profiles that define the settings and features that devices use in your organization. Configure devices for endpoint protection, provision certificates for authentication, set software update behaviors, and more. With device compliance policies , you create profiles for different device platforms that establish device requirements. Requirements can include operating system versions, the use of disk encryption, or being at or under specific threat levels as defined by threat management software. Intune can safeguard devices that aren't compliant with your policies and alert the device user so they can bring the device into compliance. When you add Conditional Access to the mix, configure policies that allow only compliant devices to access your network and organization's resources. Access restrictions can include file shares and company email. Conditional Access policies also work with the device state data reported by third-party device compliance partners you integrate with Intune. Following are a few of the security settings and tasks you can manage through available policies: Device encryption – Manage BitLocker on Windows 10 devices, and FileVault on macOS. Authentication methods – Configure how your devices authenticate to your organization's resources, email, and applications. Use certificates for authentication to applications, your organization's resources, and for signing and encryption of email using S/MIME. You can also set up derived credentials when your environment requires the use of smartcards. Configure settings that help limit risk, like: Require multi-factor-authentication (MFA) to add an extra layer of authentication for users. Set PIN and password requirements that must be met before gaining access to resources. Enable Windows Hello for Business for Windows 10 devices. Virtual private networks (VPNs) – With VPN profiles, assign VPN settings to devices so they can easily connect to your organization's network. Intune supports several VPN connection types and apps that include both built-in capabilities for some platforms and both first and third-party VPN apps for devices. Software updates – Manage how and when devices get software updates. The following are supported: Android firmware updates: Firmware Over-the-Air (FOTA) - Supported by some OEMs, you can use FOTA to remotely update firmware of devices. Zebra LifeGuard Over-the-Air (LG OTA) - Manage firmware updates for supported Zebra devices through the Intune admin centre. iOS - Manage device operating system versions, and when devices check for and install updates. macOS - Manage software updates for macOS devices that enrolled as supervised devices. Windows 10 , you can manage the Windows Update experience for devices. You can configure when devices scan or install updates, hold a set of your managed devices at specific feature versions, and more. Security baselines – Deploy security baselines to establish a core security posture on your Windows 10 devices. Security baselines are preconfigured groups of Windows settings that come recommended by the relevant product teams. You can use baselines as provided or edit instances of them to meet your security goals for targeted groups of devices. Protect data through policies Intune-managed apps and Intune's app protection policies can help stop data leaks and keep your organization's data safe. These protections can apply to devices that are enrolled with Intune and to devices that aren't. Intune-managed apps (or managed apps for short), are apps that have been integrated with the Intune App SDK or wrapped by the Intune App Wrapping Tool . These apps can be managed using Intune app protection policies. To view a list of publicly available managed apps, see Intune protected apps . Users can use managed apps to work with both your organization's data, and their own personal data. However, when app protection policies require the use of a managed app, the managed app is the only app that can be used to access your organization's data. App protection rules don't apply to a user's personal data. App protection policies are rules that ensure an organization's data remains safe or contained in a managed app. The rules identify the managed app that must be used and define what can be done with the data while the app is in use. The following are examples of protections and restrictions you can set with app protection policies and managed apps: Configure app-layer protections, like requiring a PIN to open an app in a work context. Control the sharing of an organization's data between apps on a device, like blocking copy and paste, or screen captures. Prevent the saving of your organization's data to personal storage locations. Use device actions to protect devices and data From the Microsoft Intune admin centre, you can run device actions that help keep a selected device protected. You can run a subset of these actions as bulk device actions to affect multiple devices at the same time. And several remote actions from Intune can also be used with co-managed devices. Device actions aren't policy and take effect a single time when invoked. They apply either immediately if the device is accessible on-line, or when the device next boots up or checks in with Intune. Considered these actions as supplemental to the use of policies that configure and maintain security configurations for a population of devices. Following are examples of actions you can run that help secure devices and data: Devices managed by Intune: BitLocker key rotation (Windows only) Disable Activation Lock (iOS only) Full or Quick scan (Windows 10 only) Remote lock Retire (which removes your organization's data from the device while leaving personal data intact) Update Microsoft Defender Security Intelligence Wipe (factory reset the device, removing all data, apps, and settings) Last reviewed : 18/03/2024

Modern slavery Taylor organisation ltd is committed to the principles of the Modern Slavery Act 2015 and the abolition of modern slavery and human trafficking. As an equal opportunities’ employe r, we're committed to creating and ensuring a non-discriminatory and respectful working environment for our staff. We want all our staff to feel confident that they can expose wrongdoing without any risk to themselves. Our recruitment and people management processes are designed to ensure that all prospective employees are legally entitled to work in the UK and to safeguard employees from any abuse or coercion. We do not enter into business with any organisation, in the UK or abroad, which knowingly supports or is found to be involved in slavery, servitude and forced or compulsory labour. Our supply chain Due to the nature of our business, we assess ourselves to have a low risk of modern slavery in our business and supply chains. Our supply chains are varied and we procure goods and services from a vast range of UK and overseas suppliers. Our policies in relation to the Modern Slavery Act 2015 The following policies are available to all staff through the Taylor organisation ltd intranet, the company intranet is available for all employees to access: • Code of conduct • Ethics policy • Whistleblowing policy • Bullying and harassment policy • Diversity and inclusion policy • Recruitment and selection policy Embedding the principles We will continue to embed the principles through: • providing awareness training to staff on the Modern Slavery Act 2015 and informing them of the appropriate action to take if they suspect a case of slavery or human trafficking • ensuring staff involved in procurement activity are aware of and follow modern slavery procurement guidance on GOV.UK • ensuring that consideration of the modern slavery risks and prevention are added to Taylor organisation ltd.'s policy review process as an employer and procurer of goods and services • ensuring Taylor organisation ltd.'s contract terms and conditions may include references to modern slavery and human trafficking • continuing to take action to embed a zero-tolerance policy towards modern slavery • ensuring that staff involved in buying or procurement and the recruitment and deployment of workers receive training on modern slavery and ethical employment practices For further information or to make an enquiry please contact us at: compliance@taylororganisation.org

Accessibility statement Believing in accessibility for all Taylor organisation ltd accessibility statement 12873078 This accessibility statement applies to & The goal of this website is to guarantee the accessibility of its content and services for individuals with disabilities who require additional access support. Resources have been dedicated to enhancing the website's user-friendliness and accessibility, driven by the aligned mission that every individual deserves to experience and engage with digital content, equally. Measures to support accessibility This website takes the following measures to ensure accessibility: Includes accessibility as part of our mission statement. Include accessibility throughout our internal policies. Integrate accessibility into our procurement practices.HTML CSS JavaScript. These technologies are relied upon for conformance with the accessibility guidelines used. Conformance status The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. This website aims to conform with WCAG 2.1 level AA. Accessibility Efforts & Disclaimer We remain dedicated to the ongoing enhancement of the accessibility of its website and services. This commitment is rooted in the belief that ensuring a smooth, inclusive, and unrestricted experience for individuals with disabilities is a shared ethical responsibility. We are always striving to enhance the accessibility of all pages and materials on our website, it's possible that some content has not yet been fully aligned with accessibility standards. This could be attributed to the fact that we may not have identified the most suitable fix to improve a user's experience. Reporting Accessibility Problems with this Website We’re always looking to improve the accessibility of our website. If you encounter content that you cannot access, then please contact us on the details below and we will provide you with an accessible alternative. / Any feedback we receive we aim to get back to you within a suitable time. (If a response is requested). Third-party content and functionality We may make use of third-party resources that embed content on our website. Wherever possible we will ensure these are conformant. Technical Information About this Website’s Accessibility Our organisation is committed to making its website accessible to all visitors, in line with regional regulations and we aim for conformance with the WCAG 2.1 (Web Content Accessibility Guidelines 2.1) at level AA. What we’re doing to improve accessibility Our accessibility journey is continuing. We regularly review our website and its content to identify and fix known issues. If you are not happy with how we have responded to the issue you have raised with us about the accessibility of our website, then please contact the Equality Advisory and Support Service (EASS). The Equality and Human Rights Commission (EHRC) is responsible for ensuring websites meet accessibility standards. Contact us Email accessibility@taylororganisation.org First Name Last Name Email Message Send Thanks for submitting!

Direct debit and care plan terms 12873078 Direct Debit Guarantee Your rights Organisations using the Direct Debit Scheme go through a careful vetting process before they are authorised and are closely monitored by the banking industry. The efficiency and security of Direct Debit is monitored and protected by your own bank or building society. The Direct Debit Guarantee applies to all Direct Debits. It protects you in the rare event that there is an error in the payment of your Direct Debit, for instance if a payment is taken on the incorrect date, or the wrong amount is collected. It cannot be used to address contractual disputes between you and the billing organisation. Direct Debit Guarantee : the Guarantee is offered by all banks and building societies that accept instructions to pay Direct Debits If there are any changes to the amount, date, or frequency of your Direct Debit the organisation will notify you (normally 10 working days) in advance of your account being debited or as otherwise agreed. If you request the organisation to collect a payment, confirmation of the amount and date will be given to you at the time of the request. If an error is made in the payment of your Direct Debit, by the organisation or your bank or building society, you are entitled to a full and immediate refund of the amount paid from your bank or building society. If you receive a refund, you are not entitled to, you must pay it back when the organisation asks you to. You can cancel a Direct Debit at any time by simply contacting your bank or building society. Written confirmation may be required. Please also notify us. FOOT CARE Plus Rewards Plan Terms and Conditions What is the FOOT CARE Plus Rewards Plan? The FOOT CARE Plus Rewards Plan is a Direct Debit scheme, which provides a convenient way to spread the cost of paying for your treatment. Additionally, and depending on the plan type you choose, additional items and services can be included in your plan. FOOT CARE Plus Rewards Plan is not a credit agreement, this is a payment plan which allows you to split the cost of your treatments over a period of time, by paying upfront you make savings when comparing to pay as you go. You will be required to pay the first months’ [1] payments upfront for plan A or B or two [2] months’ upfront for our other plan types or flexible payment options when you join FOOT CARE Plus Rewards Plan. Then your bank account will be debited each month following sign up. If you are attending for treatment and choose FOOT CARE Plus Rewards Plan at the till point; one or two payments will be made through the electronic point of sale software, further payments will then be setup by simply filling in a Direct Debit form. If you choose a plan on our website, the initial payment[s] will be shown to you on screen and you will be informed of future Direct Debit collection date[s] on the website. We utilise GoCardless as our provider to collect Direct Debit[s] and you will see GoCardless on your bank statement[s]. How long will my agreement last? Some of our FOOT CARE Plus Rewards Plans do not have a minimum agreement term and can be cancelled at any time, all we ask is that you give us 28 days’ notice of your wish to cancel and we will cancel your plan. We reserve the right to change the terms of your FOOT CARE Plus Rewards Plan agreement giving you 4 weeks’ notice. If you haven’t made enough to cover the cost of treatment[s] under your plan already utilised or provided by a practitioner, an invoice detailing payment will be sent separately. Some of our extended care plans have a 6 or 12 month minimum term, which will be detailed in the option you select and any accompanying details. If you are on a minimum term care plan and wish to cancel, you may give us notice to careplans@taylororganisation.org, you will be required to make a payment proportionate of what you have used to cancel. You have a right to a 14 day cooling off period, you will be required to make payment for any difference in treatment on our pay-as-you-go scheme if you haven’t made enough Direct Debits to cover the cost at the point of cancellation. How much will I pay? All payments you make [including your initial payment[s] and subsequent monthly Direct Debits] are made up of [i] practitioner fees, treatment, and time [ii] a charge for consumables used in clinics. All prices are subject to review, and any changes to your Direct Debit will be detailed, via a letter or electronic mail [e-mail], with at least 4 weeks' notice, prices are reviewed regularly but we will always write to you and give you a minimum of 4 weeks’ notice of any decrease or increase in your plan. What happens if a mistake is made with my payment? If Taylor organisation ltd [the company, trading as FOOT CARE], or your bank or building society make a mistake with your monthly Direct Debit payment, an immediate refund can be requested under the terms of the Direct Debit Guarantee by contacting your bank or building society directly. Please also contact the FOOT CARE Plus Rewards Plan on 0161 637 5115 [calls are charged at local rate], or email careplans@taylororganisation.org. What happens if I miss a payment? If, for any reason, your bank or building society rejects our request for your monthly Direct Debit payment, then we will attempt to collect the payment again as soon as possible or on the next scheduled date. Please be aware we are unable to confirm appointment bookings until enough Direct Debits have been collected. We will contact you to arrange payment of any outstanding monies and can realign your appointment[s] schedule when required. If we cannot collect your payments for 2 consecutive months then we will write to you let you know if/or of any outstanding amounts due. If further requests for payment are not made under the minimum terms of the agreement then we reserve the right to use a third party collection agency. How can I change the FOOT CARE I go to? If you move house just pop into your closest local practice and let them know you have moved to the area. Your FOOT CARE practice will arrange to transfer your FOOT CARE Plus Rewards Plan and patient records. In the majority of cases there will be no requirement for you to sign a new Direct Debit Instruction. What happens if I have a change to my foot care needs? If you need to add additional appointments or amend the type of plan you prefer during the term of your FOOT CARE Plus Rewards Plan membership, we can arrange for this to be amended. You will see a payment adjustment on your next payment date following your plan change or you can choose to pay separately for additional treatment outside of your plan type. How do I tell you about a change to my personal details? Please notify your local FOOT CARE practice [the practice where you regularly attend for foot health appointments], or email:- customerservices@taylororganisation.org or you can write to:- FOOT CARE Plus Rewards Plan, Administration, 69 Merseyway, SK1 1QW. If you wish to change your bank or building society details or Direct Debit payment date, please contact your local practice or you can email:- careplans@taylororganisation.org FOOT CARE Plus Rewards Plan offers Being a member of the FOOT CARE Plus Rewards Plan also gives you access to other great offers. These do not form part of your agreement and we reserve the right to alter or withdraw linked benefits without notice. Consultations We want to make sure your feet are healthy and that you aren’t suffering with any foot health related issues, so we will need you to attend an inclusive consultation at least once every 12 months. Please be aware that if your consultation becomes overdue, you may be contacted from your local FOOT CARE team. Inclusive foot health checks As a FOOT CARE Plus Rewards Plan customer, all aspects of your foot care needs are included under the options in your chosen plan type. You are entitled to checkups in addition to your appointments, advice, triage, consultations, and dressings as deemed appropriate by your practitioner within your monthly Direct Debit. Some appointment types are as standard depending on your chosen plan type. These appointments are subject to availability. There is no cash alternative or refund for items listed above. Some advanced diagnostics are not included. 10%-50% discount on products in our stores To receive 10%-50% off products, you will need to be a member of the FOOT CARE Plus Rewards Plan. The 10%-50% discount will be activated automatically at the point of sale when linked to your correct account information. You must be present yourself and give your patient details each time you shop to receive the 10% discount. The discount will not be awarded retrospectively. 10%-50% offer excludes sale products or items in clearance events, purchases from ‘third party, prescription items, gift vouchers/cards. This offer is open to UK residents. Not available on footcarestockport.co.uk or taylororganisation.org websites. Fair usage limits apply. We reserve the right to cancel or vary this offer at any time. Available in all FOOT CARE stores. No cash alternative available. This offer cannot be used in conjunction with any other discount. Can I return unwanted items? If you need to return unwanted products, the items need to be returned and unused as per store return policies. Please contact the customer services team or the store to arrange this. All customer benefits will only apply to FOOT CARE Plus Rewards Plan customers. Cancellation of your scheme or failure to keep your payments up to date will result in your benefits being cancelled. The benefits of FOOT CARE Plus Rewards Plan are subject to change at any time without notice.

Fungal nail treatment Here we explain about fungal nail treatment, what it is, and what steps you can take to help resolve it Tell me a bit more about fungal nail Fungal nail can be quite common, and many people may develop it within their lifetime. Fungal nail isn't usually serious but can be unpleasant to look at and often difficult to treat. Toenails are usually what is affected most often, but you can develop it in the hands too! Who gets fungal nail infections? Some people are more likely than others to get fungal nail infections, such as: Those suffering with a nail injury, Trauma to the nail, Diabetics, Fungal infections in other parts of the body. The medical name for a fungal nail infection is onychomycosis How do I prevent infection? Keep feet and hands clean and dry, Avoid walking barefoot in communal areas such as gyms or pools, Don't share nail clippers or nail scissors with others, When visiting a salon, choose a salon that uses disposable brushes for nail painting [not those that uses the ones that come with the bottle]. What treatment options are available? A number of options are available to help treat fungal nail conditions, you may have tried some, none or all of them. It may be better to book a consultation with our podiatrists to start a course of treatment for fungal nail. Alternative methods you may have heard of: Antifungal creams or sprays, Oral tablets [although these can have side effects ], Nail softening creams. We recommend the 'lacuna method' What is the lacuna method? The lacuna method involves the drilling of very small micro holes into the nail. What is the idea behind this? The idea is that this aids in the penetration of antifungal solutions, throughout the nail, as opposed to just on the surface. Essentially, clearing up infection sooner! Who benefits from the lacuna method? Those with mild to moderate fungal nail infections. What are the symptoms of fungal nail? Thickened nails, Brittle nails, Discolouration, Debris under the nail. For more information, book a consultation with the podiatrist[s], links below: Book full consultation Book lacuna method Ways to pay for private foot care using the FOOT CARE group Private foot care is much more affordable than you may think! There are multiple ways you can pay for your foot care: Pay in full with pay-as-you-go, use the book treatment page , over the telephone or in one of our clinics. Sign up or enquire for the FOOT CARE Plus Rewards plan to cover the cost of treatment, spread out or as ongoing care for routine treatment. Using your private medical insurance for pay-as-you-go or to cover your FOOT CARE Plus Rewards plan , such as Simplyhealth , Vitality or Health shield . See also: Paying for your treatment Book treatment Practitioner information Private prescription costs Price match guarantee Enquiry form Clinic locations Using private medical insurance to pay for treatment 25/03/24 10:00 :Page inspection | Queries: compliance@Taylororganisation.org